Can't access folders on my USB drive

[Closed]
Report
-
Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016
-
Hello,

I have a Iomega 2.0 USB External Hard drive (320 GB) which I bought last year. It was good until last week which I could not view certain folders on it. When I open it I can only view files but not the folders.

I have tried going to folder properties and checking the 'view hidden files and folders' but it does not work.

Any suggestions would be great as I have tonnes of personnel and work data residing in the folders. My Notebook is a HP Probook 4320s and am running on Windows 7.

Ta

sopa

1 reply

Posts
4233
Registration date
Thursday August 19, 2010
Status
Moderator
Last seen
August 3, 2016

Hello,

Try this 1.

Check whether the files are not in hidden mode. Follow the following steps.

Step 1:

Click on the below link and download the file "AutorunExterminator"

https://ccm.net/download/download-11613-autorun-exterminator

Extract it --> Double-click on "AutorunExterminator" --> Plug your External

hard drive now.

This will remove the autorun.inf files from your External Hard Drive and also from

the drives.

Step 2:

Click on "Start" -->Run --> type cmd and click on OK.

Here I assume your External hard drive as G:

Enter this command.

attrib -h -r -s /s /d g:\*.*

You can copy the above command --> Right-click in the Command Prompt and

paste it.

Note : Replace the letter g with your External hard drive letter.

Now check for your files in External Drive.

Step 3:

After that, download the Malwarebytes' Anti-Malware from the below link

https://ccm.net/download/download-105-malwarebytes

Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.
2
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month