Toshiba Satellite T110 won't back up

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Hi,

My toshiba laptop is running extremely slow and keeps freezing / not responding. I have deleted practically all files and programmes I installed so the memory is practically all free. I have run scans that say there are no threats or viruses detected. I want to restore the factory setting but it won't back up to an external hard drive. I need to back up my iTunes and my reader library before I reset it. Any suggestions to what I might do?

Kind regards
Allie

Ps.....it keeps freezing when I try to back it up. It's been stuck at 12% for the last few hours

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Posts
4233
Registration date
Thursday August 19, 2010
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Moderator
Last seen
August 3, 2016

Hello,

Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partition on the hard drive which contains the same files on a recovery cd / dvd. For you, it is the partition named "Microsoft Windows Recovery Console".

To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps.

ALL DATA WILL BE ERASED ON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THE POWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURING THIS PROCESS.


1) Hold down the power button for 10 (ten) seconds to switch off your machine.

Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.

2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.

3) When the machine Starts beeping; release the 0 key.

4) When prompted by the warning screen; select Yes to continue with the system recovery.

5) Select Recovery of Factory Default Software; click Next.

6) Select Recover to out-of-box state. Click Next again.

7) Click Next to Start recovery.

Good Luck!
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