External hard drive files invisible :(

pulsechaser Posts 2 Registration date Friday December 23, 2011 Status Member Last seen December 26, 2011 - Dec 23, 2011 at 09:59 AM
 Code-X - Mar 18, 2015 at 01:19 PM
Hi All,

I have 6GB of back-up files on a 80GB external hard drive in NTFS format. When I tried to access them from Windows 7 (64-bit), the drive appears empty. However, when I look at the drive properties, you can see the 6GB of used space.

I have tried:

- Showing hidden files, folders and drives in Windows Explorer, but only came up with "$RECYCLING.BIN" folder containing a 1kB desptop configuration file.

- Opening the drive using Command Prompt and checking the directory, including the switch to show all hidden files (dir /ah).

- Opening the drive properties and using the error checking tool to "automatically fix file system errors" and "scan for and attempt recovery of bad sectors".

- Scanning the drive with Avast antivirus (negative).

- Opening the drive on another computer with Windows XP.

- Even the program "USB Show" to try to show the invisible files.

But to no avail :/ My laptop was stolen when my home was buglarised, so this hard drive is all I have left of my personal files and photos (work files were backed-up via Dropbox).

Any other ideas? What I wouldn't give for an old gutsy program like XTree Gold!

Thanks for reading :) I would be eternally grateful for any assistance.

3 responses

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,181
Dec 27, 2011 at 05:53 AM

You just may have an autorun.inf virus on all of your drives.

Try this 1

Step 1:

Click on the below link and download the file "AutorunExterminator"


Extract it --> Double-click on "AutorunExterminator" --> Plug your flash drive now.

This will remove the autorun.inf files from your flash drive and also from drives.

Step 2:

Click on "Start" -->Run --> type cmd and click on OK.

Here I assume your flash drive letter as G:

Enter this command.

attrib -h -r -s /s /d g:\*.*

You can copy the above command --> Right-click in the Command Prompt and

paste it.

Note : Don't forget to replace the letter g with your flash drive letter.

Now press "Enter".

Now check for your files in Flash Drive.

Step 3:

After that, download the Malwarebytes' Anti-Malware from the below link


Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.
Thanks a bunch man. U r the best!!!!
Ambucias, you're amzing! it works like a charm. Thank you so much.
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,181
Jan 20, 2012 at 04:18 AM

You are most welcome
Thank you so much Ambucias