sony vaio Closed

Question

Hello,  
I have a sony vaio laptop,  I've only had it for 3 months and its been working perfectly fine however the other evening i turned it on to check my emails and before it could even let me log in it came up saying that i needed to perform a back up and that i must plug in an external hardrive, I did this and it took roughly 6 hours to do, it then said that it would transfer everything back on. shortly after this it rebooted itself but i still cant log in it comes up saying that 'it is setting up the laptop for first use' after this message loads it then proceeds to say that it needs to install windows but that it cant be completed and then tells you to press okay, shortly after pressing okay it then turns off and the process starts again. On my hardrive it has a copy of windows which it must have taken of, but i cant put it back on  because it wont log in. I looked at the laptop today but now it wont even turn on, even when you press the assist button  nothing happens. Looked online on sony etc and cannot find any solutions. 

can you help? 


Configuration: Windows 7 / Safari 535.7

Anonymous User · Answer

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Sony vaio

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