Mouse does not work on packard bell [Solved/Closed]

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 Anthea -
Hello, I am writing this because my keyboard on my lsptop works but my mouse won't move I have a packard bell so if you can, can you pleade try and help me! :(



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4521
Registration date
Thursday August 19, 2010
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August 3, 2016
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Greetings,

Shut down your laptop, remove the battery for a moment, press and hold the start button for 30 seconds... and replace the battery.. start the laptop.

It should work now!

Good Luck.
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Thank you! Just had the same issue and this sorted it out with minimal faffing