No internet after installing sp3

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christine - Feb 9, 2009 at 05:06 AM
 Krot-Off - Feb 9, 2009 at 03:11 PM
hi guys i am not very good at these computer so will try and explain as much as i can my computer has a virus nd would not start so i reinstalled win xp and sp3 i have a moden (virgin) and a ruter i can not get a conetion on my pc but it works fine on the ruter with the laptop.....its useing the same modem so its not the modem it saying on the pc i need a dhcp file i have no clue wat this is is there any one who can talk me threw it like i am a 3yr old please thanks i hope
christine

11 responses

RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 07:25 AM
Hello, are you using wireless or wired if you are using wired are you using usb or the blue ethernet cable?
hi rich i am using a blue ethernet cabel that conects to the router i can get it on the lap top but not on pc asking me to install network card i downloaded that to a memory stick and tryed to install on pc but said that it could not thank for geting back to me so quick
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12 > christine
Feb 9, 2009 at 07:55 AM
Ok so when you plug the cable into your pc does it say connected? Can you follow these steps for me

go START
Right click My Computer
Select Manage

A Window will pop up
on the left it should say device manager
click that
on the right hand screen do you see any Yellow triangles with a ! in side of them? if so can you tell me what they say.

oh and its no problem
christine > RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009
Feb 9, 2009 at 08:28 AM
wen i open the device mang it sed other ports with 6 ? (yellow) i double click them to install the drivers for them and it sez the drivers are not installed on this pc so i did a network down load for the card put it onto a usb memoery stick and it sed can not install drivers i used the wizard to install them but no joy there either and it dose not say any were abot the network conetion just sez other devices sorry if this is a bit vaige but i am a total nerd with computers i also tryed deleting sp3 but cnt find that in my ad and remove files either its about to get chucked out the window lol (also trued taking the router out and just using the modem but same prob only works on the lap top witch is vista) and no it dose not say i am conected
christine > RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009
Feb 9, 2009 at 08:33 AM
ni it dont say i am conected its asking me to install drivers and saying it cant wen i go into device man it only sez other devices and has 6 yellow ? and sez install device i do and it tells me it cant so i downloades a network card for it tried that nd still told me to get lost sorry if this is a bit vaige but i am a total nerd with computers i have also unpluged the router and tryed the modem on its own but still the same works on the laptop with vista but the pc with xp and sp3 i looked in ad and remove and its not there either
christine > christine
Feb 9, 2009 at 08:34 AM
sorry sent that 2ce
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 08:36 AM
Is your pc a custom built pc or a shop bought pc? We need to try and download the correct drivers for your machine, if there is more than a couple of yellow !'s then some of the drivers are not compatible with Sp3.

If you want to try and uninstall then go into add remove programs and at the top there is a button that says Show Updates, Click that check box and scroll all the way down and you should see windows xp service pack 3. (i do anyway)

Ill do my best to help you out and get this problem
thank u there is no ! just ? wen i got to ad and remove its not in there just msn and broadjump wat ever that is lol wen i try to conect it just sez page cant find
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 08:52 AM
Ok this is very strange, Do you know what network card you have in your pc, the make and model?

If you do can you tell me please.
make of the modem?? its an ntl cable moden this is wat it sez in devive man
?!(both yellow the!is a circle)
?!as aboveport seaial port
!? pci simple communication controler
same with the rest yellow?! sm bus video controllers video controllers (vga compatible)

and in sound it got one marked with a !? both yellow that is
audio device on high definition audio bus
that all makes as much sence as an ash tray on a motor bike lol
hope this helps
christine > christine
Feb 9, 2009 at 09:02 AM
and it was shop bought
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12 > christine
Feb 9, 2009 at 09:07 AM
ok it sounds like your chip set or motherboard drivers need updating.

Can you tell me the make and modle of your pc?
christine > RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009
Feb 9, 2009 at 09:14 AM
u lost me on ok then lolchips mother board sound like an alien attack lol
its an acer pc it sez vertion(thought ther was a s not a t in version) 10000
it sez wizard can not detect the network hard drive
thanks for being patient with me
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 09:18 AM
Acer Vertion 1000 or 10000?
1000
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 09:34 AM
Ok on your laptop go to this website

https://www.acer.com/worldwide/support/

below where it says MS Windows XP
click the drop down and then click Chipset
it should start a download or a box will apear asking if you want to downlaod this file. Do so and download it to your desktop

Repeate the Above steps for the LAN Drivers
COPY onto your pen drive and transfare to the desktop of your pc.

---------------------------------------------------------------------------------------------------------------------------------------
Ok once the drivers are downloaded

Go to your desktop and right click on the lan.zip file and go extract tolan or something like that. Once done a new folder will apear on your desktop

Now this time do as you did earlier to get to device manager..
go START
Right click My Computer
Select Manage

Find the communication device and right click it and click update driver press next, on the next screen select install form a list or specified folder (Advanced) and click next

on the next screen select the button that says Do not search i will choose the driver to install and then click next.

On the next page select Have Disk, Browse, and then navigate to the desktop and the lan folder on your desktop, go into the folder and naviage through the folders until you come to intel, go into intel and there will be two files in there, select the e1000325 file and click open and then ok, then click next.

Let me know how it goes.
stupid computers lol took me ages to get a reply link i did the one worked and one the lan one never but i hve the net again now thank u soooooooooooo much i could kiss u will work the other out as i go along once again thank u xxxxxxxxxxxxxxxx
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 11:34 AM
Ha ha a kiss thats never been offered to me before.. To get the rest working unzip the chipset.zip file and in there is a setup program run that and everything should work
will givw it a go well u saved a lot of hasle a money so a kiss is the least u should get lol
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 12:18 PM
feel free to add me on msn and ill help you on there if you need anything else

richyb1985@hotmail.com
Good afternoon, Kristina.

Install the operating system Windows "XP" SP 3 assemblies 2008 from ZVER DVD, she is executed as Windows Vista, but capacity "machines" (the computer) much above with given by operating system, than with "Vista"... These actions, solve;i)decide many problems... But package driver falling into assembly practically will completely is installed automatically i.e. install "firewood" (the driver) sooner whole in general not to come.

I understand that my answer to Your message about connection to network, is not an answer, but here is about problems which are connected with adapting the programs and equipment released before use "Vista" heard not little, possible this problem will exhaust itself or what other problem...

Vyacheslav (Russian Federation) ;-)

Call at on site: https://vk.com/ this site where classmates, as well as that who together served in armies and colleagues find each other and communicate. I there: https://vk.com/id4293821 will very interesting talk with people from the other countries, is either as You, possible.

But here is shall below write too most, on its language (in russian):

Добрый день, Кристина.

Устанавливайте операционную систему Windows XP SP 3 сборка 2008 года от ZVER DVD, она оформлена как Windows Vista, а производительность "машины" (компьютера) намного выше с данной операционной системой, нежели с Vista... Эти действия, решат многие проблемы... А пакет драйверов входящий в сборку практически полностью будет установлен автоматически, т.е. устанавливать "дрова" (драйвера) скорее всего вообще не придется.

Вячеслав (Russian Federation) ;-)

Заходите на сайт: https://vk.com/ это сайт где одноклассники, а также те кто вместе служили в армии и коллеги находят друг друга и общаются. Я там: https://vk.com/id4293821 будет весьма интересно беседовать с людьми из других стран, равно как и Вам, возможно.
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 12:46 PM
never trust the russian. NEVER go to a site ending in .ru 75% of them are hackers and pass viruses.
As to never disbelieve russian this you in vain... Well this Your perception of the people in the world, You not to understand that that I could say, sooner whole so so no sense to shake the air...

As to site, in vain you so, really good thing, but as to site in 75% virus and hacker, something I never heard from friends that their have broken open the hackers or viruses... If there is on forum possibility to place the photography, can place printscreen with pages, about which wrote. But in general in vain You russian do not love, nor to us it is necessary so pertain, but about politician of no desire here to allegorize...

but in general not specifically pleasantly certainly what is an opinion... it is impossible all under one plank to expose

thank for attention.
RichyB Posts 36 Registration date Sunday February 8, 2009 Status Member Last seen February 11, 2009 12
Feb 9, 2009 at 02:47 PM
Mate do me a favor and dont put russian in a russian to english converter, your messages make no sence. Feel free not to reply
Yes I not dispute, I in english not so experienced as You, but expect beside me more experience in english than beside You in russian language (at least since we his(its) teach in school and institute as well as in the other educational institutions, You probably do not take into account russian nowhere). Yes I use the translator that itself understand that understand.