Dell Inspiron Duo Window wont start.

Closed
bobby03 Posts 1 Registration date Tuesday November 13, 2012 Status Member Last seen November 13, 2012 - Nov 13, 2012 at 08:52 AM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Nov 14, 2012 at 04:41 PM
Hello,

I'm using Dell inspiron Duo with window 7; when I power the computer on, I see a Dell logo screen with a bar at the bottom, and that bar fills up completely and disappears; then I get the blank screen and window wont start. can someone help please?
Please note there's no CD/DVD room as this is a Dell laptop/tablet
thanks!

1 reply

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Nov 14, 2012 at 04:41 PM
Hi bobby03,

This problem could happen because of the video driver failure or because of any hardware failure. Either the Graphics Card drivers or the Operating System (Windows 7) has become corrupt or there is some hardware component failing. In order to isolate which one of these is the actual cause of problem follow the steps below:

1. Power on/Restart the computer and start tapping the F8 key when the Dell Logo appears.
2. If the Advanced Boot Menu appears select Safe Mode with Networking and see if the computer boots to the Desktop.
3. If the computer boots to desktop visit the below mentioned link and download the Video Drivers:

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-duo?driverId=GP1R5&osCode=W732&fileId=2731101767

4. Once the download completes. Uninstall the existing drivers and then reinstall. Restart the computer if required and see if the computer boots to windows.
5. If the computer doesn't boot to Safe Mode with Networking, restart the computer and start tapping the F12 key.
6. Select Diagnostics from the menu that appears.
7. Run the Dell 32-bit diagnostics on the machine to identify any Hardware failure.
8. If the Diagnostics returns any error code, do replace the defective part indicated by the diagnostics.

Please revert for clarification.
0