Toshiba wont start up
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marlonofeet
Posts
1
Registration date
Thursday February 14, 2013
Status
Member
Last seen
February 14, 2013
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Feb 14, 2013 at 12:27 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Feb 14, 2013 at 12:48 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Feb 14, 2013 at 12:48 PM
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1 response
Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
69
Feb 14, 2013 at 12:48 PM
Feb 14, 2013 at 12:48 PM
Hi marlonofeet,
The symptoms indicate two possible points of failure, first the keyboard and second the graphics chip. We can try a few troubleshooting steps and see if this changes the situation:
1. As this is a laptop this might be a difficult step however, reseating the keyboard connector might fix the keyboard issue.
2. Also when the keyboard is out of machine, flip the keyboard and tap so that anything stuck in the gap between the keyboard keys be removed.
Note: The steps above require you to reseat the components by removing the system cover/taking apart the chassis. Please perform these steps only if you are comfortable else seek a technician's help. Also, refer to the Service Manual for accurate steps and safety instructions.
3. If the problem with the keyboard beep remains, try using an external keyboard.
4. Try to enter Safe Mode (Restart the computer, when at initial startup screen start tapping the F8 key. When the Advance Boot Options appears select Safe Mode. The computer will boot with a low resolution screen. Check the keyboard here.)
5. While still in this mode try to update the Video Drivers.
If any of the above steps does not resolve the issue, please reply with the exact System Model Number of your Toshiba Satellite Laptop.
Please do write back to us.
The symptoms indicate two possible points of failure, first the keyboard and second the graphics chip. We can try a few troubleshooting steps and see if this changes the situation:
1. As this is a laptop this might be a difficult step however, reseating the keyboard connector might fix the keyboard issue.
2. Also when the keyboard is out of machine, flip the keyboard and tap so that anything stuck in the gap between the keyboard keys be removed.
Note: The steps above require you to reseat the components by removing the system cover/taking apart the chassis. Please perform these steps only if you are comfortable else seek a technician's help. Also, refer to the Service Manual for accurate steps and safety instructions.
3. If the problem with the keyboard beep remains, try using an external keyboard.
4. Try to enter Safe Mode (Restart the computer, when at initial startup screen start tapping the F8 key. When the Advance Boot Options appears select Safe Mode. The computer will boot with a low resolution screen. Check the keyboard here.)
5. While still in this mode try to update the Video Drivers.
If any of the above steps does not resolve the issue, please reply with the exact System Model Number of your Toshiba Satellite Laptop.
Please do write back to us.