Toshiba Satellite issue

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usmarine
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1
Registration date
Wednesday April 17, 2013
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April 17, 2013
- Apr 17, 2013 at 04:55 PM
Zohaib R
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2368
Registration date
Sunday September 23, 2012
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December 13, 2018
- Apr 18, 2013 at 04:20 AM
Hello,
My Toshiba Satellite keeps shutting down and restarting by itself within 2 minutes of turning on the computer BUT it only does that when I have the router plugged in. Any suggestions? Pls

1 reply

Zohaib R
Posts
2368
Registration date
Sunday September 23, 2012
Status
Member
Last seen
December 13, 2018
68
Apr 18, 2013 at 04:20 AM
Hi usmarine,

I would like to try to help you in fixing this problem. Is there any error message you receive when the computer crashes after connecting to router? If so, please reply with the exact text of the error. If not, try the steps provided in below mentioned link to stop the computer on the error screen when it crashes:

https://www.lifewire.com/how-do-i-disable-automatic-restart-on-system-failure-in-windows-2626067

When you have disabled "Automatic Restart on System Failure", try to duplicate the problem by connecting to the router and wait for any errors to appear. If any error appears, do reply with the exact text of the error.

Please do write back to us.
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