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My WD passport is not detec

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aghozy Posts 1 Registration date Monday August 5, 2013 Status Member Last seen August 5, 2013 - Aug 5, 2013 at 07:49 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 13, 2013 at 07:29 PM
Hello,

i'm using HD product WD my passport.

i having the problem that my WD passport is not detec on my labtop

could you pls to solve this problem.

thank you

1 reply

Answer 1 / 1
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Aug 10, 2013 at 07:01 PM
99% of the time this problem is the result of drive failure on the external drive. I suggest you test the drive with another computer and then replace it if needed.

Good Luck
1
ghozi
Aug 13, 2013 at 06:36 PM
i already test to other pc or labtop the result is the same drive can not read on directory. The condition HD still running and indicator lamp as well. So, what the next advice for this problem?
thank you.
Ghozi
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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,835
Aug 13, 2013 at 07:29 PM
So you have a 98% probability the the drive is dead. Inside the case is either a standard desktop or laptop hard drive. The USB electronics just plugs into the drive. You can buy a new drive and replace the old one.

Probably no chance of data recovery from the current broken drive.
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