Acer laptop: black screen after switching on

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JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 - Sep 29, 2013 at 12:27 AM
JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 - Oct 1, 2013 at 08:53 AM
I have a acer aspire 5738z .... It was working fine... But now when I am switching it on there is nothing on screen its completely black.... whats should I do ?
Please help...
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6 responses

JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 13
Oct 1, 2013 at 06:36 AM
I went through many solution given in this forum but none of them worked for me...
I think flashing the BIOS may bring my laptop back to life...But I dont know how to Flash the BIOS through a pendrive....
I have Acer Aspire 5738z , I dont know how to Flash its BIOS...
So plz help me....

Regards
Jef123
9
JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 13
Sep 30, 2013 at 04:55 AM
thank u @Bridget for giving replying....
But it will not work because my laptop is not switching on means there is no POST
that usually comes and also its not showing any BIOS option that it was showing normally... its completely black screen from the moment when I press the power button... NOTHING on Screen ...
regards
Jef123
3
Bridget. Posts 3816 Registration date Monday July 16, 2012 Status Contributor Last seen February 21, 2014 6
Sep 29, 2013 at 05:10 PM
Hello JEF123,

It is likely a problem related to the graphics card.

¤ Start in "Safe Mode" by tapping F8 key at startup (before the Windows logo appears).

¤ When the black window of the "startup advanced options" will appear, choose "Safe Mode" and click on "Enter".

¤ Once safe mode loaded, go to Device Manager and remove the graphics card driver, then reboot and reinstall the latest driver (or one that worked fine previously).

I hope this manipulation will be able to resolve your problem.
Regards. Bridget.
1
JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 13
Oct 1, 2013 at 08:53 AM
Hello Friends
I downloaded the BIOS for my Acer Aspire 5738z to flash the BIOS but I dont understand which files to copy from these BIOS file because the BIOS that I downloaded is a zip file and when extracted contains three folder... Each folder have some files ... Now please friends help me to find the correct files that I should copy to pendrive to flash the BIOS...Please Help me
1

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Hayyali Posts 2 Registration date Sunday September 29, 2013 Status Member Last seen September 29, 2013
Sep 29, 2013 at 03:02 AM
just try by this method Ctrl+Alt+Delete >file>new task>type explorer.exe
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JEF123 Posts 6 Registration date Sunday September 29, 2013 Status Member Last seen June 18, 2014 13
Sep 29, 2013 at 04:00 AM
thanks for ur reply but my computer is not starting so how can I type these commands in it.... @Hayyali
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