I have an internet connection but can't use it for anything

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fixmyproblem Posts 4 Registration date Thursday December 12, 2013 Status Member Last seen December 17, 2013 - Dec 12, 2013 at 09:21 PM
 Dirge - Dec 27, 2013 at 02:13 AM
I have a HP probook 4540s with windows 7 pro and this happened completely out of the blue. I have no problem getting a connection to the internet but I can't browse with any browser or even use skype. So far I have tried uninstalling mcafee, doing various cmd prompts, and toggling the dns accessibility please help

4 responses

Blocked Profile
Dec 13, 2013 at 01:43 AM
Try Opera Mini, it should be work.
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fixmyproblem Posts 4 Registration date Thursday December 12, 2013 Status Member Last seen December 17, 2013
Dec 15, 2013 at 12:09 AM
I cant download it because not a single browser works
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 15, 2013 at 04:00 PM
Hello,

Try this 1

1) Click on Start --> In search bar, type cmd. Run --> Type cmd .

When the command prompt option appears in the search list, right-click on it

and select the option "Run as administrator". "Command Prompt" will be opened.

Now enter the below command.

netsh int ip reset resetlog.txt

Press "Enter".

2) If the problem still exists then open the command prompt and type

ping www.google.com --> Press Enter.

Are you getting the reply messages ?

Good Luck
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fixmyproblem Posts 4 Registration date Thursday December 12, 2013 Status Member Last seen December 17, 2013
Dec 15, 2013 at 09:32 PM
I still can't use any browsers but skype opens now but i still can't use it. Reply messages from the command prompts? yes.
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 16, 2013 at 06:21 AM
Hello,
Try this 1
1) Click on the below hyperlink MCRT and download the file
MCRT
Double-click on it and follow the onscreen instructions.
2) Try resetting your internet explorer settings.
Click on the below hyperlink "Reset" and follow the instructions.
Reset
Double-click on it --> Check the check box (Select) "I Agree" and click on "Next" button --> Next --> Check the check box (Select) "Delete personal settings" --> Click on "Reset" button and follow the onscreen instructions.
Good Luck
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fixmyproblem Posts 4 Registration date Thursday December 12, 2013 Status Member Last seen December 17, 2013
Dec 17, 2013 at 05:17 AM
how am i supposed to do that on the computer that cant access this webpage?
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It happened to me on dec 25, 2013 and i just solved the problem today... I don't know what causes that problem but my solution is to system restore and use the restore point.
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