My dell laptop cannot start up properly
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5 responses
Lots of good ideas here and Molly's work around did work just as described.
Since I will not let a PC problem beat me I kept working and found the following
fix:
I could boot into safe mode with networking with no problems.
I noticed that Microsoft updates had not been done for some time but others had.
I downloaded all available updates from Microsoft including Service Packs then
booted using Molly's Control/Alt/Delete work around.
I disabled all processes one at a time until I found the program that was causing the problem
which turned out to be and Adobe Reader update. Since this update was installed on a system
that was not up to date it caused the system to hang during the boot up process. Once removed
it worked perfectly.
I un-installed then re-installed Adobe Reader and the problem is gone.
Hope this helps someone in the future.
Since I will not let a PC problem beat me I kept working and found the following
fix:
I could boot into safe mode with networking with no problems.
I noticed that Microsoft updates had not been done for some time but others had.
I downloaded all available updates from Microsoft including Service Packs then
booted using Molly's Control/Alt/Delete work around.
I disabled all processes one at a time until I found the program that was causing the problem
which turned out to be and Adobe Reader update. Since this update was installed on a system
that was not up to date it caused the system to hang during the boot up process. Once removed
it worked perfectly.
I un-installed then re-installed Adobe Reader and the problem is gone.
Hope this helps someone in the future.
Mar 7, 2010 at 01:27 PM
any ideas. thanks
Mar 7, 2010 at 01:36 PM
i am sure I tried this a thousand times already, but: plugged in, turned on, pulled battery out, shut down (hold power button until shut down), start up and presto, bingo, jumanji - got it...
thanks for your inspiration above... that just saved me about 2 weeks work and a lot of pain. love you all.
now to back up.................
Updated by Redly Ramosala on 15/03/17 at 07:28 PM
Feb 5, 2012 at 03:09 PM