Toshiba Satellite C55D-A-11L not working

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Tuesday July 28, 2015
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Hi so my laptop just stop working. The Lights go on but screen is blank and the keyboard doesn't work. Please help, I've tried everything and nothing has worked.

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Hello sighinglovers,

Can you, please tell me what troubleshooting steps have you performed? Besides the lights going on, can you hear the hard drive and/or the fan spinning? If you can't and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement. f your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Hope this helps.

KY_WD
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I can hear the fan and I don't trust myself to take it apart.
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Tried it, Nothing.