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harrytherid
Blocked Profile - Aug 17, 2015 at 10:45 AM
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Blocked Profile - Aug 17, 2015 at 10:45 AM
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Hello Harry,
what do you mean you have audio on USB?
are you using a USB Audio Card?
When did it last work? before the restart?
Have you tried a system restore?
what do you mean you have audio on USB?
are you using a USB Audio Card?
When did it last work? before the restart?
Have you tried a system restore?
Hi Harry,
it sounds like you havent installed the correct audio drivers for your computer.
Can you provide the model number of the laptop and I will locate them.
it sounds like you havent installed the correct audio drivers for your computer.
Can you provide the model number of the laptop and I will locate them.
harrytherid
Aug 17, 2015 at 04:48 AM
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Aug 17, 2015 at 04:48 AM
Thanks, Kieferschild,
The serial number is X8052245H. The trouble shooter says that all is working as it should, but I will try whatever you tell me.
Yours Harry
The serial number is X8052245H. The trouble shooter says that all is working as it should, but I will try whatever you tell me.
Yours Harry
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harrytherid
Aug 17, 2015 at 05:01 AM
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Aug 17, 2015 at 05:01 AM
Harry,
what country are you in?
the SN isn't being found on the .com website.
what country are you in?
the SN isn't being found on the .com website.
harrytherid
Aug 17, 2015 at 05:21 AM
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Aug 17, 2015 at 05:21 AM
Thanks, Kieferschild,
I am in the UK. It is a Pro S300-121, Mod No PSSBOE-05E00UEN I have checked the the serial number and X8052245H is correct.
Yours Harry
I am in the UK. It is a Pro S300-121, Mod No PSSBOE-05E00UEN I have checked the the serial number and X8052245H is correct.
Yours Harry
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harrytherid
Aug 17, 2015 at 05:44 AM
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Aug 17, 2015 at 05:44 AM
Hi Harry,
can you please install this:
http://support1.toshiba-tro.de/tedd-files2/0/sound-20091030132723.zip
can you please install this:
http://support1.toshiba-tro.de/tedd-files2/0/sound-20091030132723.zip
harrytherid
Aug 17, 2015 at 07:49 AM
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Aug 17, 2015 at 07:49 AM
Oh dear, oh dear, I downloaded and installed the driver on that link and rebooted and now I have no sounds whatsoever as my USB speakers are now not working either. As you might imagine I am well unhappy.
Harry
Harry
Can you right click My Computer and go to Manage
On the left click on device manager
under Audio/Sound can you right click and delete the drivers and check the option to uninstall drivers.
restart and install what I said again.
On the left click on device manager
under Audio/Sound can you right click and delete the drivers and check the option to uninstall drivers.
restart and install what I said again.
harrytherid
Aug 17, 2015 at 09:49 AM
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Aug 17, 2015 at 09:49 AM
I don't have Audio/Sound under device manager. The nearest I have is "sound, video and game controllers" and when I click on that I do not have the option to delete drivers.
Harry
Harry
In the list of devices in device manager, do you have a yellow triangle with an exclamation mark in?
harrytherid
Aug 17, 2015 at 10:07 AM
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Aug 17, 2015 at 10:07 AM
No
Harry
Harry
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harrytherid
Aug 17, 2015 at 10:09 AM
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Aug 17, 2015 at 10:09 AM
Try installing the audio driver again.
harrytherid
Aug 17, 2015 at 10:32 AM
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Aug 17, 2015 at 10:32 AM
I have done that and it is just the same. No sound whatsoever. I think this computer is ruined!
harrytherid
Aug 17, 2015 at 10:41 AM
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Aug 17, 2015 at 10:41 AM
I have fiddled with the settings and have got the USB speakers working again so I shall forget the internal speakers and get myself a USB to headphone adapter so I can use my RF headphones.
Thanks for trying
Harry
Thanks for trying
Harry
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harrytherid
Aug 17, 2015 at 10:45 AM
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Aug 17, 2015 at 10:45 AM
Harry,
That's a shame.
As you know, Windows XP is no longer support by Microsoft so now may be the time to upgrade.
Until next time!
That's a shame.
As you know, Windows XP is no longer support by Microsoft so now may be the time to upgrade.
Until next time!
Aug 17, 2015 at 04:08 AM
What I mean is that if I plug in a pair of USB auxiliary speakers they work fine. Unfortunately I wish to use the headphone socket and am unable to do so. The internal speakers have never worked since a reload of windows (they were working before the reload of windows) after the computer got generally messed up (my daughter had been using it) and I decided to start afresh. I am not using a USB audio card unless there was already one built into the computer when bought (new). I don't think restore would help.
Harry