Can't see folders on my wd external hard disk

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hello. thank you so much for reading my problem


I have WD my passport wireless 2 TB
it contains 200 GB data
but I CAN NOT see those folders ; they are neither deleted nor hidden

but ...

when I typed the name of folder in search bar folder, I can see it

in a nutshell my problem is that I can not see my folders on hard disk they are neither deleted nor they are hidden. but I can find them when type there name in search box.

hope that someone will solve my problem... I m so worried ..please help !

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Try this 1

Check whether the files are not in hidden mode. Follow the following steps.

Step 1:

Click on the below link and download the file "AutorunExterminator"

https://ccm.net/download/download-11613-autorun-exterminator

Extract it --> Double-click on "AutorunExterminator".

This will remove the autorun.inf files from drives.

Step 2:

Click on "Start" --> Run --> Type cmd and click on OK.

"Command Prompt" will be opened.

Here I assume your drive letter as G:

Enter this command.

attrib -h -r -s /s /d g:\*.*

[You can copy the above command --> Right-click in the Command Prompt and

paste it.]

Note : Don't forget to replace the letter g with your drive letter.

Now press "Enter".

Now check for your files in that Drive.

Step 3:

After that, download the Malwarebytes' Anti-Malware from the below link

https://ccm.net/download/download-105-malwarebytes

Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.