My Toshiba Satellite is Restarting Itself
Solved/Closed
Dead comp
-
9 Oct 2015 à 01:52
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Contributor Last seen 30 September 2021 - 18 Oct 2015 à 14:35
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Contributor Last seen 30 September 2021 - 18 Oct 2015 à 14:35
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1 response
BrianGreen
Posts
1005
Registration date
Saturday 17 January 2015
Status
Contributor
Last seen
30 September 2021
149
10 Oct 2015 à 01:38
10 Oct 2015 à 01:38
Hi Dead comp,
You could try to stop the cycle by stopping the reboot on system failure. You dont mention the version of Windows, but i'll guess its 7 or before ... To do the job you need hit the [F8] key repeatedly after you switch on. Contilue to do this until the Advanced Boot Menu appears. With the arrow keys select Disable Automatic Restart On System Failure and hit [ENTER]. Hopefully you will get a blue screen with white writing on with a stop code. Let me know the code and I will try to help from there.
Also if we cant get it going again, there might be a way of retrieving your data, but it depends on the damage caused so far.
Good luck - dont forget to post back with the stop code.
You could try to stop the cycle by stopping the reboot on system failure. You dont mention the version of Windows, but i'll guess its 7 or before ... To do the job you need hit the [F8] key repeatedly after you switch on. Contilue to do this until the Advanced Boot Menu appears. With the arrow keys select Disable Automatic Restart On System Failure and hit [ENTER]. Hopefully you will get a blue screen with white writing on with a stop code. Let me know the code and I will try to help from there.
Also if we cant get it going again, there might be a way of retrieving your data, but it depends on the damage caused so far.
Good luck - dont forget to post back with the stop code.
10 Oct 2015 à 10:50
10 Oct 2015 à 15:33
Anyway, discounting the hard drive, try removing the hard drive and replace the memory. If it comes on and stays on it would probably indicate a faulty hard drive, or more likely something on the drive is causing it to fail. Let us know what happens.
Of cause, I am assuming this is not a power issue - if the battery is low and not charging this would cause the same sort of symptoms (but probably not the keyboard/mouse not working) - Just thought Id cover that base.
As far as recovering any data ...
now you have the hard drive out you could install it into another machine - but not as the primary drive. You could do this by putting it as a slave drive in a desktop machine (by connecting the power and data cables) or by installing it into an external USB caddy and connecting to a USB port in a desktop or laptop. With this done the first thing you should do as soon as the device is detected is to perform a FULL virus check on the drive. Remove (quarantine) anything the anti-virus program finds. You will now hopefully be able to navigate through your drive and save to another drive the data you need to save.
As an extra, if viruses were found then you could then try to install the drive back into the original machine. You might be lucky and have the machine working again.
Let us know how it goes.