Multiple BSODs caused by ntoskrnl.exe [Solved/Closed]

HeartCooksBrain 3 Posts Wednesday November 18, 2015Registration date November 20, 2015 Last seen - Nov 18, 2015 at 10:27 PM - Latest reply: Computertech 3742 Posts Friday February 6, 2015Registration dateModeratorStatus July 18, 2016 Last seen
- Nov 20, 2015 at 01:00 AM
Hello,

I've been having multiple blue screens a day caused by ntoskrnl.exe and have no idea how to fix them. I've made sure my drivers are up to date. They seem to be happening more frequently when I'm gaming, but I just upgraded from a GTX 650 to a GTX 960 and this hasn't solved anything. I'm pretty computer ignorant so any and all help would be appreciated.

Here are the two most recent reports from BlueScreenView:

==================================================
Dump File : 111815-15312-01.dmp
Crash Time : 11/18/2015 9:44:31 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff802`364e06c8
Parameter 3 : ffffd000`210e2000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14f4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111815-15312-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 274,495
Dump File Time : 11/18/2015 9:45:39 PM
==================================================

==================================================
Dump File : 111815-11875-01.dmp
Crash Time : 11/18/2015 8:54:36 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff802`a42d6a08
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : NTFS.sys
Caused By Address : NTFS.sys+9a875
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14f4d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\111815-11875-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10240
Dump File Size : 266,631
Dump File Time : 11/18/2015 8:55:40 PM
==================================================
See more 

5 replies

Computertech 3742 Posts Friday February 6, 2015Registration dateModeratorStatus July 18, 2016 Last seen - Nov 18, 2015 at 11:42 PM
0
Thank you
Please Download and install Speccy in your pc so that I find some data's in it to resolve your issue!

Download speccy from here.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

In the mean time please proceed the following steps and post back:

1) In elevated command prompt ( Administrative privileges) type sfc /scannow and press Enter.

2) In the same way type chkdsk /f /r and press enter.

Post back!


HeartCooksBrain 3 Posts Wednesday November 18, 2015Registration date November 20, 2015 Last seen - Nov 19, 2015 at 03:25 PM
Thanks for the quick response! Here's my Speccy snapshot: http://speccy.piriform.com/results/QndYOGSGDdMPzhCmWv0lkZI

I ran sfc /scannow and it didn't find anything. Will add the chkdsk results shortly.
Computertech 3742 Posts Friday February 6, 2015Registration dateModeratorStatus July 18, 2016 Last seen - Nov 19, 2015 at 11:48 PM
0
Thank you
From your speccy results it shows that:



Hotfixes for Nvidia drivers are failed.

Please go through the given link for Fix Nvidia Driver Issues In Microsoft Windows 10:

http://www.bidnessetc.com/49033-how-to-fix-nvidia-driver-issues-in-microsoft-windows-10/

Post back!
HeartCooksBrain 3 Posts Wednesday November 18, 2015Registration date November 20, 2015 Last seen - Nov 20, 2015 at 12:06 AM
Chkdsk kept hanging no matter how long I let it run for, so I said screw it and decided to do a clean Windows 10 install. So far everything is running fine. I'll create a new post if I run into any issues. Thank you for the help!
Computertech 3742 Posts Friday February 6, 2015Registration dateModeratorStatus July 18, 2016 Last seen - Nov 20, 2015 at 01:00 AM
You are welcome. Thanks for letting us know.

Regards