Cannot connect to the Internet [Closed]

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Hello,
Could you tell me what "Command prompt" is please?
I have a HP Pavilion Windows XP SP2 computer.
I cannot connect to the Internet (I see that I am not the only one) since I reinstalled my computer.
Is there anything working please?
If anybody could help me, I would really appreciate it.
Thank you in advance.
Esther

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Hello Esther

If you click on start then on run, type cmd a black screen will appear, you are then in command prompt.

As for internet, you must reconfigure your connection, your internet service provider is best to tell you how, free of charge.

Good luck
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Thank you Ambucias for your help.
I can’t browse the Internet actually; as I said “I’ve managed to open one or two web pages – I don’t know why or how! – and that was all”.
I mean I have not been able to go further. Each time, there is an error message like “the page is not available” “the page cannot be found”, or an error code,…
The page I can open is my network supplier homepage and then there are some more messages saying:
“You should modify your browser settings”
“Server not found”
“DNS error”
Thank you for trying to help me.
Have a good day.
Esther
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10,505 > Esther K.
Hello Esther

What is your browser?
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The only browser installed from manufacturer is Internet Explorer :(
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10,505 > Esther K.
See if resetting IE will work, here is how:

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US
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Hi,
It doesn't work for I'm asked first to upgrade my computer to Windows 8, with a link.
So, I tried it too, and it doesn't work either.
Thank you.
Esther

SP2 is your problem. XP ended with SP3. You have a boat anchor! You cannot connect by design. Do not load 8 onto that machine as you will not be satisfied!
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Thanks Mark !
Thank you ac3mark.
Do you have any suggestion please?
Thank you for your advice.
Esther
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There is nothing you can do. That version of XP has SOOOO MANY holes in it, not a single web server would allow you to connect. I am sorry, but my only suggestion is to get a new machine.
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10,505 > Blocked Profile
Correct, some people still connect to Internet, however they have SP3. Mind you, they are vulnerable to piracy. There are no longer any security updates.
May be that Esther's computer could support Windows 7 if still available.

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