We bought a hp laptop from Argos in October last year and in February it started turning off for no reason. until one day it never turned on. We contacted hp they collected computer and after 5 days returned computer. They left the laptop in test mode and despite long conversations on the phone they were unable to solve this so had to send another courier to collect the laptop again?. We have been promised a new laptop with a new warranty for 18 months. Waiting in for delivery!!!! Hp have a lot to answer for!!!!!!