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3 responses
dannyds
Posts
204
Registration date
Thursday January 28, 2016
Status
Contributor
Last seen
November 22, 2020
67
Feb 8, 2016 at 03:34 PM
Feb 8, 2016 at 03:34 PM
Hi Chito,
Try to recover you data by using TestDisk https://www.cgsecurity.org/wiki/TestDisk_Step_By_Step
Try to recover you data by using TestDisk https://www.cgsecurity.org/wiki/TestDisk_Step_By_Step
Boogieman_WD
Posts
275
Registration date
Friday October 10, 2014
Status
Member
Last seen
October 19, 2016
37
Feb 9, 2016 at 03:49 AM
Feb 9, 2016 at 03:49 AM
Hey there, Chito.
I'm sorry to hear about the issues you're having with your drive. Did anything in particular happen before the issue occurred? Do you hear the drive spin or feel it vibrate when you connect it?
Try the HDD with a different USB cable (preferably shorter than 12") and a different computer, to see if the same thing happens.
If that doesn't help, I'd recommend that you try accessing the drive via Ubuntu Live USB, to see if it's properly recognized and if you can get to your files. If this doesn't prove useful as well, you could try data recovery software, or go directly for a professional solution, such as a data recovery company: http://products.wdc.com/support/kb.ashx?id=PDMJC8
Hope that helps. Please let me know how it goes.
Boogieman_WD
I'm sorry to hear about the issues you're having with your drive. Did anything in particular happen before the issue occurred? Do you hear the drive spin or feel it vibrate when you connect it?
Try the HDD with a different USB cable (preferably shorter than 12") and a different computer, to see if the same thing happens.
If that doesn't help, I'd recommend that you try accessing the drive via Ubuntu Live USB, to see if it's properly recognized and if you can get to your files. If this doesn't prove useful as well, you could try data recovery software, or go directly for a professional solution, such as a data recovery company: http://products.wdc.com/support/kb.ashx?id=PDMJC8
Hope that helps. Please let me know how it goes.
Boogieman_WD