Opening vs downloading in Windows 10 [Closed]

Report
Posts
9
Registration date
Tuesday February 23, 2016
Status
Member
Last seen
February 29, 2016
-
Posts
9
Registration date
Tuesday February 23, 2016
Status
Member
Last seen
February 29, 2016
-
Hello again!
I just love this site! You are all so helpful, especially to a computer illiterate student like me! So here goes another one: when I am at work (they use an older version of Windows, not sure which one) and open, for example, an email attachment, it gives me options: open, save, download, etc. When I do the same thing at home (using Windows 10 and try to open an attachment) it doesn't give me the just "open" choice. It forces me to download it. I don't want or need to download every email attachment I get. Most of the time I just want to open it to view it. Anybody else have this problem or know what I'm talking about? Because when I contacted Windows support, they didn't even know what I was asking! Thanks in advance!

4 replies

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,703
Hello

This has nothing to do with Windows but with the e-mail software you are using.

Regards
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
841
Which Email account you are talking about? and which OS on your work place?
Posts
9
Registration date
Tuesday February 23, 2016
Status
Member
Last seen
February 29, 2016

HI
It doesn't matter what email I use, whether it's outlook, gmail, yahoo, etc. And it doesn't even necessarily have to be an email attachment, it could be anything that I want to just "open". I am sorry, I really do not know for sure what they use at work. I want to say either 7 or 8?? I am also trying to send a screenshot for an example but I can't get it to paste in this textbox, nor do I see an option to attach.
Thanks!!!
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
841
If this happens on all web browsers or specific one? which browser you are using?
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
841
If it happen in firefox please read this: https://support.mozilla.org/en-US/questions/668737
Posts
9
Registration date
Tuesday February 23, 2016
Status
Member
Last seen
February 29, 2016

at work I use Internet Explorer and at home I use edge (Internet Explorer 11?) but same thing happens in Chrome and Firefox too. it has to be something weird with W10. There's also not as many right click options...
Thanks!
Posts
9
Registration date
Tuesday February 23, 2016
Status
Member
Last seen
February 29, 2016

Thank you for the link but it doesn't say anything about fixing it. It just says others have the same problem.

Did that image go through? Ugh!!! I am so frustrated. Is there anybody in Illinois that can help me in person?
Thanks!

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!