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Opening vs downloading in Windows 10

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Kamee22 Posts 9 Registration date Tuesday February 23, 2016 Status Member Last seen February 29, 2016 - Feb 26, 2016 at 01:53 PM
Kamee22 Posts 9 Registration date Tuesday February 23, 2016 Status Member Last seen February 29, 2016 - Feb 29, 2016 at 05:46 PM
Hello again!
I just love this site! You are all so helpful, especially to a computer illiterate student like me! So here goes another one: when I am at work (they use an older version of Windows, not sure which one) and open, for example, an email attachment, it gives me options: open, save, download, etc. When I do the same thing at home (using Windows 10 and try to open an attachment) it doesn't give me the just "open" choice. It forces me to download it. I don't want or need to download every email attachment I get. Most of the time I just want to open it to view it. Anybody else have this problem or know what I'm talking about? Because when I contacted Windows support, they didn't even know what I was asking! Thanks in advance!
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4 responses

Answer 1 / 4
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Feb 26, 2016 at 05:20 PM
Hello

This has nothing to do with Windows but with the e-mail software you are using.

Regards
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Answer 2 / 4
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Feb 26, 2016 at 11:37 PM
Which Email account you are talking about? and which OS on your work place?
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Kamee22 Posts 9 Registration date Tuesday February 23, 2016 Status Member Last seen February 29, 2016
Feb 27, 2016 at 07:02 PM
HI
It doesn't matter what email I use, whether it's outlook, gmail, yahoo, etc. And it doesn't even necessarily have to be an email attachment, it could be anything that I want to just "open". I am sorry, I really do not know for sure what they use at work. I want to say either 7 or 8?? I am also trying to send a screenshot for an example but I can't get it to paste in this textbox, nor do I see an option to attach.
Thanks!!!
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Feb 28, 2016 at 11:44 PM
If this happens on all web browsers or specific one? which browser you are using?
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Feb 28, 2016 at 11:50 PM
If it happen in firefox please read this: https://support.mozilla.org/en-US/questions/668737
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Answer 3 / 4
Kamee22 Posts 9 Registration date Tuesday February 23, 2016 Status Member Last seen February 29, 2016
Feb 28, 2016 at 11:47 PM
at work I use Internet Explorer and at home I use edge (Internet Explorer 11?) but same thing happens in Chrome and Firefox too. it has to be something weird with W10. There's also not as many right click options...
Thanks!
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Answer 4 / 4
Kamee22 Posts 9 Registration date Tuesday February 23, 2016 Status Member Last seen February 29, 2016
Feb 29, 2016 at 05:46 PM
Thank you for the link but it doesn't say anything about fixing it. It just says others have the same problem.

Did that image go through? Ugh!!! I am so frustrated. Is there anybody in Illinois that can help me in person?
Thanks!
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