Dell Inspiron 15 display not working

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AD - May 26, 2016 at 10:10 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - May 26, 2016 at 11:24 AM
Hello,
I have a dell Inspiron 15. It was working fine and then suddenly the display went. Tried charging battery, restarting. Display just won't come. What can I do?

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
May 26, 2016 at 11:24 AM
Hello AD,

Does any sound come up while the screen while you try to boot? If it does it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Let me know if that helped you. Cheers.
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