Please check if the hard drive is recognized in BIOS. If you get a message that the drive is not detected, there may be a connectivity issue or a problem with the hard drive. If the laptop is under warranty, you should contact the seller. If warranty has expired, open the laptop and check if the drive is correctly connected. If you have the option, test it in a desktop PC, as a secondary storage drive. If the drive is not recognized by the desktop’s BIOS, the drive may have failed and you should replace it.
If the drive is working fine on another PC, but is missing in your laptop’s BIOS, the issue may be related with your laptop’s motherboard.