Connected on both laptops but no internet access
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Hello,
Last night while playing a game I play everyday my internet randomly stopped working it says I am connected on both laptops but no internet access I tried turn in g everything off and back on and unistilling my network adapter then scanning for hardware changes because that's what a YouTube video said but it made it worse now when I try and connect it asks for a network security key which I don't know luckily I have a second wireless router that both laptops can connect too but they still don't gt internet someone please help
Last night while playing a game I play everyday my internet randomly stopped working it says I am connected on both laptops but no internet access I tried turn in g everything off and back on and unistilling my network adapter then scanning for hardware changes because that's what a YouTube video said but it made it worse now when I try and connect it asks for a network security key which I don't know luckily I have a second wireless router that both laptops can connect too but they still don't gt internet someone please help
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3 responses
xpcman
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Sep 9, 2016 at 05:57 PM
Sep 9, 2016 at 05:57 PM
you need to verify that you modem is receiving a signal. You may need to connect to the modem via a wire and by pass use the router in order to determine if your are receiving a signal.
Good Luck
Good Luck
Please pardon the interruption, on your network setting: what network location do you have set? Some early tablets won't actually allow (firewall) connections until it knows how you wish to treat the connection. Perhaps it was a new WIFI or public WIFI? Some surface O/S don't prompt for the network location (after the WIFI established connection), and you have to go into network settings and set a location (so the firewall will allow network traffic, not just the transport negotiation).
Let us know!
Let us know!
I dont know how to check that and the tablet im ussing isn't mine its my dads so I dont know much about it I just tried using it to see if the problem was with my internt provider and not the 2 labtops but since it has internt its my 2 labtops that have the problem it says computer connected to <REMOVED BY MODERATOR FOR SECURITY> (routers name) and next to it theirs a red x right before internet so im connected but no internet access
Sep 9, 2016 at 06:08 PM
Sep 9, 2016 at 06:15 PM
https://support.microsoft.com/en-us/windows/find-your-wi-fi-network-password-in-windows-2ec74b2e-d9ec-ade1-cc9b-bef1429cb678
Sep 9, 2016 at 07:07 PM