My husband setup a gmail account almost 7yrs ago ***@*** and last Jan.25 was hacked and could not get back into it. We tries to access it all the time and it asks for a lot of details on the account there is not really anything we could provide coz all d details was changed.
Now when I tried to reset the password, I go through the steps and it does not recognize the email as a valid email (doesn't exist). I tried to create a new gmail using ***@***, but it says that email address is already taken. Like I said, I've tried doing the account recovery, even the linked u give to me we do step by step but it says Couldnt find your google account.pls try again...
Any help would be greatly appreciated.