Laptops not working

Bennedictnato Posts 1 Registration date Friday April 7, 2017 Status Member Last seen April 7, 2017 - Updated on Apr 7, 2017 at 09:03 AM
 Blocked Profile - Apr 7, 2017 at 04:46 PM
Please help me
My laptop is not working when i start it the only thing that is working is the mouse cursor and if you click any of the app nothing happens. Even the windows menu is not working when you try to open it. Please help me as soon as possible. I cant shut down my laptop properly until now the only way to close it is to press the power button. I watched in youtube for solutions but they only got a solution for black screens and that is not the problem of my laptop and i think it maybe slow or what. I am desperat please help

1 response

Blocked Profile
Apr 7, 2017 at 04:46 PM
Boot it into safe mode, and see if it works. If it does, then run CHKDSK /f and reboot.
After it runs again, try it again. If it boots, run SFC /scannow