Can't sign in to windows live messenge

avy - May 25, 2009 at 10:33 PM
 ayam34 - Dec 23, 2013 at 01:39 PM

Since yesterday, I am unable to access Windows Live Messenger. It gives me this message:

We can't sign you in to Windows Live Messenger.
Signing in to Windows Live Messenger failed because the service is temporarily unavailable.
Please try again later.
Error Code: 81000314.

Hoping for your help.


12 responses

elf11 Posts 1 Registration date Friday July 17, 2009 Status Member Last seen July 18, 2009 40
Jul 18, 2009 at 04:38 PM
Sorry for the late reply...
Yes I solved it.Here's what you'll have to do:
Start-Run-regedit-search the key HKEY_CLASSES_ROOT\AppID\{380689D0-AFAA-47E6-B80E-A33436FE314B} and delete it,and then reboot your pc and try to log on again,it should work.
Fantastic elf11, deleting that key did just the job. Cheers very much! That'd been annoying me for a while, previously I had to restart each time MSN acted up with the non-signing in, but deleting this key allows login no problem. Restarting MSN seems to be all that's required.

Anybody worried about deleting the key, you can make a backup of it by right clicking on the file and using 'Export' to save a copy of it to somewhere in your docs. Should the file be required again, opening the backup will restore the old key.
d|ana Posts 1 Registration date Wednesday November 25, 2009 Status Member Last seen November 27, 2009
Nov 27, 2009 at 07:18 AM
hi Elf11,

Thanks for your help. Ur super genius! Muack..