Restoring Toshiba laptop to factory settings Solved/Closed

Question

Hi All, 

  I got a virus on my Toshiba Sattellite and now it won't boot. I don't have any personal stuff that I need to keep so restoring it to factory setting won't be a problem. The problem is bit the F8 and the pressing zero at boot time won't work. All I get is a black screen with a cursor at the top left part of the screen. Both F2 and F12 still work. Any suggestions? I don't have a restore disk. 

Thanks for any help you can give me.

jack4rall · Accepted Answer

Hello, 

First thanks to "Ambucias"

Try this 1 

Boot from the "Vista Recovery Disc" 

When "System Recovery Options" window appear ---> Click on "Command 

Prompt". Now enter the following commands one by one. 

bootrec /fixmbr ----> Press Enter. 

bcdedit /export c:\bcd_backup ----> Press Enter. 

c: ----> Press Enter. 

Note : Now your prompt changes to C:\> 

cd boot ----> Press Enter. 

Note : Now your prompt changes to C:\Boot> 

attrib bcd -s -h -r ----> Press Enter. 

ren bcd bcd.old ----> Press Enter. 

bootrec /rebuildbcd ----> Press Enter. 

Follow the instructions ---> type exit and press enter --> Click on "Restart". 

Good Luck.

Anonymous User · Answer

Hello,

Refer to this tip for your Toshiba restoration:
https://ccm.net/computing/computers-laptops/1515-restore-toshiba-laptop-to-factory-settings/#method-using-the-recovery-partition

Good Luck!

Ambucias · Answer

@ djsmurf

You are correct about Toshiba and he is the receipe to restore to factory settings.

Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partition on the hard drive which contains the same files on a recovery cd / dvd. 

To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps. 

ALL DATA WILL BE ERASED ON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THE POWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURING THIS PROCESS. 


1) Hold down the power button for 10 (ten) seconds to switch off your machine. 

Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost. 

2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook. 

3) When the machine Starts beeping; release the 0 key. 

4) When prompted by the warning screen; select Yes to continue with the system recovery. 

5) Select Recovery of Factory Default Software; click Next. 

6) Select Recover to out-of-box state. Click Next again. 

7) Click Next to Start recovery.

Christina · Answer

OK Here was my Issue and how I fixed it hope It will help someone else. A friends PC got a virus its a Toshiba Satellite L505. Anyways when I would press F8 and get to the screen that says repair your computer I would click it (cause I wanted to factory reinstall which is one of the options in there) and then the computer would restart and Then I would get Toshiba error f3-110-0010. Anyways what it was is the virus was stopping certain services from loading to be able to use the wizard. So I went and got a program called Tdskiller,exe (its a root kill of malicious programs) it cured the issue and I restarted after the cure shut down and was able now to use the wizard. I cant guarantee it will fix everyone's issue but it might be worth a try if you don't have the reinstall disks

Restoring Toshiba laptop to factory settings

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