External USB Hard Drive doesn't show up in My Computer [Solved/Closed]

AkemiHomura 3 Posts Friday November 16, 2012Registration date November 16, 2012 Last seen - Nov 16, 2012 at 09:17 AM - Latest reply:  Gajendra
- Oct 12, 2017 at 11:40 AM
Hello,
My External USB Hard Drive doesn't show up in My Computer Win 7 64bit.

I've just received my Western Element 2,5Tb today. When I first plugged it in, it worked normally. But due to my over-excitement, I copied too much files at the same time and it wasn't working anymore. I regretted doing this immediately.

I have searched on the internet to find some solutions but all of them didn't work. I've checked the Computer Management, Disk Management, but nothing about my External HD showed up. In the notification area, my laptop still detected it and I can removed it properly [even though I can't use it at all].

I tried to connect to my USB and another Samsung 500Gb HDD. And it worked perfectly fine.

Then, I tried to connect my new HDD to my sister's lap [she is using Window Vista] and it worked perfectly fine too.

I don't know what to do anymore. Please help me.

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19 replies

Zohaib R 2417 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Nov 19, 2012 at 03:35 PM
+50
Helpful
9
Hi AkemiHomura,

I checked your message and the error screen shots. Thank you for the detailed description of the problem. I see that you receive this error message in Disk Management console:

"The operation failed to complete because the Disk Management console view is not up-to-date. Refresh the view by using the refresh task. If the problem persists close the Disk Management console, then restart Disk Management or restart the computer."

Try using the below mentioned steps and see if the issue is fixed:

1. Click Start and type Diskpart in the search box.
2. Right-click diskpart in the search results > click Run as administrator.
3. Once diskpart loads type list volume, press enter.
4. You should notice that you will see your 2 TB Western Digital Hard Drive, it should not show a drive letter assigned to it.
5. Type select volume 1 (replace 1 with the volume number assigned to the Hard Drive in question).
6. Type assign letter Z (replace Z with the letter that you want to assign to it).

Do reply with results.
Was this answer helpful?  
Thanks for this quick and simple solution! Works fine for Toshiba External USB HDD (detected by Win 8.1, but not showing among drives)! Great job!
Wow, really great. by following the above method my problems also solved. Thanks again.
it worked, thank you!!!!!
Yeah. It works. Thanks bro
+49
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i too have a seagate hardisk ..im not able to view it on my pc n it works fine on another pc
plz help me...
Zohaib R 2417 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Aug 30, 2013 at 08:12 AM
+8
Helpful
Hi Nadir Ali,

A screenshot of the "Disk Management" interface will be of great help in finding a solution. If possible please attach the screenshot of the Disk Management window with the offline Hard Drive shown.
Zohaib R 2417 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Nov 16, 2012 at 12:05 PM
+7
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3
Hi AkemiHomura,

Sometimes for a hard drive of such a large size a firmware is required for correct functionality. Try downloading the firmware from the manufacturer's website. If you need any help with firmware download, do reply with the correct Model Number of the Hard Drive.

Please do write back to us.
AkemiHomura 3 Posts Friday November 16, 2012Registration date November 16, 2012 Last seen - Nov 16, 2012 at 08:42 PM
Thank you for replying me.
This is my Technical Details.
Capacity: 2.5 TB
Brand Name: Western Digital
Model: WDBAAU0025HBK-NESN
Hard Disk Size: 2.5 TB
Hard Disk Description: Desktop

And I can't find any firmware with this model.

when I tried to change the driver letter
http://i653.photobucket.com/albums/uu259/The_Quest/Untitled-1.png 


And it said that my device's drive is up-to-date
http://i653.photobucket.com/albums/uu259/The_Quest/123.png 


Please help.
solved thanxxxxxxxxxxxxxxxxxx alot
As you solved my this problem, I have another problem with my 1TB internal desktop harddisk, it was a dynamic disk and suddently get painfully slow, I did everything to get it fast but when I replace a new hard disk the computer was back as it was working. So know I need that data in that hard disk which shows me in the computer management but with offline message. Any help will be appreciated

Nadir Ali
Zohaib R 2417 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Apr 11, 2013 at 12:17 AM
+6
Helpful
Hi Aniket,

Please try the steps provided in the below mentioned link and check if the Hard Drive is detected in your computer:

http://ccm.net/faq/2372-external-usb-hard-drive-not-recognized-in-windows

Do reply with results.
Zohaib R 2417 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Aug 26, 2013 at 09:11 AM
+4
Helpful
Hi ella,

Yes, this works with pen drives as well. Please check the functionality of your pen drive in another computer.
AkemiHomura 3 Posts Friday November 16, 2012Registration date November 16, 2012 Last seen - Nov 16, 2012 at 08:40 PM
+3
Helpful
Thank you for replying me.
This is my Technical Details.
Capacity: 2.5 TB
Brand Name: Western Digital
Model: WDBAAU0025HBK-NESN
Hard Disk Size: 2.5 TB
Hard Disk Description: Desktop

And I can't find any firmware with this model.

when I tried to change the driver letter
http://i653.photobucket.com/albums/uu259/The_Quest/Untitled-1.png

And it said that my device's drive is up-to-date
http://i653.photobucket.com/albums/uu259/The_Quest/123.png

Please help.