External USB hard drive not recognized in Windows

April 2018

If Windows does not recognize your external hard drive, please check the following:

In the Control Panel..
  • Double-click Administrative Tools,
  • Click Computer Management
  • Click Disk Management.

-If the drive is external, it is necessary to partition and then format it so that it appears in the workstation.
-See here: New hard drive: what to do?
  • If the disc does not appear:

-Test with another USB cable
-Try unplugging the drive, turning it off, reconnect, then turn it on
-Install the latest drivers from the motherboard, including the USB drivers!
-Check on the website of the manufacturer of the hard drive if there are no special drivers. Check also if it does not have a section with answers to frequently asked questions (FAQ)
-Check (if possible) the position of the rider in the rack (Sata1/Sata2 for a SATA disk) or the master position (IDE Disk)
-Plug the box's hard drive directly on the motherboard to check if the failure is due to camera or hard drive
Published by jak58. Latest update on February 25, 2018 at 07:34 PM by owilson.
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