Can't recover hotmail accountSolved/Closed

Question

Hello, 

I tried logging into my hotmail account and it said "someone else could be using this account" or something blabla. I tried resetting the password to an alternate email but it comes up with si*******@yaho.ie (I have no idea what that is) so I tried filling out as much info as I could about the account to recover it but it said I didn't fill in enough info and that I should try again. I've tried loads of times. Basically I really need to get this account back because it is the email linked to my facebook. I forgot my password for facebook and to reset it, it goes to this email. Can someone help please?

System Configuration: Mac OS X / Safari 6.0.0.570

Ambucias · Accepted Answer

Greetings,

It seems that your account was hacked. Unfortunately Hotmail is not secured and one should never save data on Hotmail servers without backing it up. 

Please follow the procedure given in the following tip and recover your account: 

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit


Regards

Ambucias · Answer

Hotmail has now been replaced by Outlook so Hotmail is now Outlook and your Hotmail account should work in Outlook.

See if this page will help you recover your account:

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Also, I suspect that your computer is not safe against intrusions.

Ambucias
Virus/Security Contributor

Can't recover hotmail account

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