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Error Code 0x87dd0013 on the Xbox One

Xbox One error code 0x87dd0013 is a system error that produces playback errors on multimedia files, startup bugs on some games (including Halo 5 and Tomb Raider), as well as some network errors. This article will show you several possible solutions to this issue.

How to Check Xbox Live Status

On the Xbox Support Page, the first suggestion for this error code is to check the Xbox Live Status here and see if there are any issues.

Temporarily Remove Your Xbox Live Profile

The second possible solution is to clear your Xbox Live profile from the Settings page. You can read more on how to remove your profile from the console on Xbox's support page.

Restart Your Xbox One

If removing your profile does not work, you can also try manually restarting your console.To do this, press and hold the console switch for about 10 seconds. Next, disconnect the transformer for at least 10 seconds before reconnecting it. Finish by restarting your console.

Sign In Using Another Console

If neither of the above solutions work, you can also attempt to sign in to your profile from another console. You can read more about adding your profile to additional consoles here.

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