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Resolve 'Error Loading Media: File Could Not Be Played' Message


The error message ''Error loading media: File could not be played'' appears when you try to stream a video that can’t be played. In general, this is either a temporary problem with the reader or a connection problem at your home.


Fix 'Error Loading Media: File Could Not Be Played' Message

If you receive this error message when you attempt to stream a video, the following solutions may help.


If you are connecting from a VPN, start by disconnecting and reconnecting from the VPN; then, try to access the video again. You can also try resetting your browser and cleaning your PC with CCleaner. If that still does not work, try disabling IPV6 in your network properties.

If none of these solutions work, the video may have been removed from the streaming service, or the streaming service may be temporarily unavailable. If this is the case, you will have to look for another service or try to play your video a little later.

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Jean-François Pillou

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Original article published by . Translated by Daniel Telele. Latest update on by Dana Elfenbaum.

This document, titled "Resolve 'Error Loading Media: File Could Not Be Played' Message," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (https://ccm.net/).

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