Router disconects when phone gets used
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60 replies
Alright well I have this problem too but mine is a little different from yours.
First of all if your INTERNET is disconnecting when you get a phone call then it's simple to fix. If you're using ADSL then it's probably a filter problem. You'll need to find out what your specific telco company recommends but for me I have the ADSL jacked straight into the wall without a filter. The I have every other device that uses the phone line (fax, telephone, security alarm) run through filters. These are very important, if your line isn't split correctly then your ADSL will disconnect whenever the phone rings because there isn't enough line left for it.
Now for the same problem on DIAL-UP, you simply have to find out what number to dial to disable call waiting. For me it's *52, so if I put that in front of the telephone number in my DIALUP it will disable call waiting while you are connected to the internet.
Now if your WIRELESS connection drops, when the phone rings it's usually because of this:
You have a cordless phone in your house that is using the same channel as your wireless router. Now routers are generally quite different so there's no one way to fix this. Just look up your make and model of modem on google and find out how to change the channel on your modem. It's pretty straight forward and not very time consuming to fix.
Also one thing to note is that you shouldn't automatically jump to the highest channel that you can because your wireless card may not be able to go that high.
If none of these work for you then let me know your specific problem and I will try to help as best I can.
First of all if your INTERNET is disconnecting when you get a phone call then it's simple to fix. If you're using ADSL then it's probably a filter problem. You'll need to find out what your specific telco company recommends but for me I have the ADSL jacked straight into the wall without a filter. The I have every other device that uses the phone line (fax, telephone, security alarm) run through filters. These are very important, if your line isn't split correctly then your ADSL will disconnect whenever the phone rings because there isn't enough line left for it.
Now for the same problem on DIAL-UP, you simply have to find out what number to dial to disable call waiting. For me it's *52, so if I put that in front of the telephone number in my DIALUP it will disable call waiting while you are connected to the internet.
Now if your WIRELESS connection drops, when the phone rings it's usually because of this:
You have a cordless phone in your house that is using the same channel as your wireless router. Now routers are generally quite different so there's no one way to fix this. Just look up your make and model of modem on google and find out how to change the channel on your modem. It's pretty straight forward and not very time consuming to fix.
Also one thing to note is that you shouldn't automatically jump to the highest channel that you can because your wireless card may not be able to go that high.
If none of these work for you then let me know your specific problem and I will try to help as best I can.
Oct 20, 2009 at 06:55 PM
Nov 5, 2009 at 06:08 PM
Nov 16, 2009 at 02:53 AM
find the wireless phone goes off when I connect to wall socket?
Dec 12, 2009 at 04:54 PM
Bad combination. ALWAYS get kicked out when we answer with the 2.4.
When we hang up, wireless automatically enables itself.
Our older 900Mhz cordless no problem at all.
Direct line to router no problem.
The man is making us spend more money. Argh!
Dec 18, 2009 at 02:55 PM