My Inspiron 14-3452 isn't booting into windows

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Pleasehelp - Updated on Jun 6, 2018 at 08:54 PM
kenio1987 Posts 66 Registration date Friday October 6, 2017 Status Member Last seen September 23, 2019 - Jun 7, 2018 at 07:16 PM
Whenever I start up my laptop, it automatically goes into Dell SupportAssist, saying "Your system seems to be having trouble starting. Dell SupportAssist is scanning your hardware for a possible cause." I've let the tests run and when it's finished, it says there's no problem with my hardware. The pc restarts by itself and it starts all over again. I've tried following Dell instructions like taking out the battery and unplugging the power cord and holding the power button for x amount of time, but it doesn't work. I really don't want to go out and buy a new laptop right now. Does anyone know how to fix this?



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1 reply

kenio1987 Posts 66 Registration date Friday October 6, 2017 Status Member Last seen September 23, 2019 1
Jun 7, 2018 at 09:41 AM
Hello ,
have you tried to change the boot sequence from BIOS ?
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xPleaseHelp Posts 2 Registration date Wednesday June 6, 2018 Status Member Last seen June 7, 2018
Jun 7, 2018 at 10:40 AM
No I don't think so
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xPleaseHelp Posts 2 Registration date Wednesday June 6, 2018 Status Member Last seen June 7, 2018
Jun 7, 2018 at 10:50 AM
I've just tried chaging the boot sequence and it didn't work. It still automatically goes to Dell SupportAssist
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kenio1987 Posts 66 Registration date Friday October 6, 2017 Status Member Last seen September 23, 2019 1
Jun 7, 2018 at 07:16 PM
well , you should reset the bios paramtere to default , then try to change the sequence boot, and put HDD first, this will help you to void that error you have, else can you put a screen shot of the boot menu when you computer starts up ?
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