Cannot change my name
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bababooyi
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Nov 9, 2020 at 11:12 AM
HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 - Nov 12, 2020 at 01:37 PM
HelpiOS Posts 14515 Registration date Friday October 30, 2015 Status Moderator Last seen November 15, 2024 - Nov 12, 2020 at 01:37 PM
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2 responses
HelpiOS
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Nov 11, 2020 at 07:17 AM
Nov 11, 2020 at 07:17 AM
Hi Jimmy,
If you're using a personal account for your company, it is better to convert your Instagram profile to a business profile. To do so, download the Instagram mobile app and log in to your account. Next, go to Settings > Account > Switch to Business Profile.
If you're using a personal account for your company, it is better to convert your Instagram profile to a business profile. To do so, download the Instagram mobile app and log in to your account. Next, go to Settings > Account > Switch to Business Profile.
bababooyi
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Nov 12, 2020 at 04:03 AM
Nov 12, 2020 at 04:03 AM
Thank you for answering my post.
Unfortunately it already is a business account. Now when I try to change it on my phone it just does nothing. It blinks and nothing happens...
Any thoughts?
Unfortunately it already is a business account. Now when I try to change it on my phone it just does nothing. It blinks and nothing happens...
Any thoughts?
HelpiOS
Posts
14515
Registration date
Friday October 30, 2015
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Moderator
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November 15, 2024
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Nov 12, 2020 at 01:37 PM
Nov 12, 2020 at 01:37 PM
Log out of all devices on which your Instagram account is logged in. Clear your browser's cache and cookies from one of your devices, then log back into Instagram using that same device. Now try to change your account name.
If the problem persists, try reporting it to Instagram using the mobile app. Tap the Menu and go to Settings > Help > Report a problem. Explain the problem you're facing in detail and you can also add a screenshot of the error message.
Good luck.
If the problem persists, try reporting it to Instagram using the mobile app. Tap the Menu and go to Settings > Help > Report a problem. Explain the problem you're facing in detail and you can also add a screenshot of the error message.
Good luck.
