Cannot change my name
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bababooyi
Posts
2
Registration date
Monday November 9, 2020
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Member
Last seen
November 12, 2020
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Nov 9, 2020 at 11:12 AM
HelpiOS Posts 17776 Status Moderator - Nov 12, 2020 at 01:37 PM
HelpiOS Posts 17776 Status Moderator - Nov 12, 2020 at 01:37 PM
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2 responses
Hi Jimmy,
If you're using a personal account for your company, it is better to convert your Instagram profile to a business profile. To do so, download the Instagram mobile app and log in to your account. Next, go to Settings > Account > Switch to Business Profile.
If you're using a personal account for your company, it is better to convert your Instagram profile to a business profile. To do so, download the Instagram mobile app and log in to your account. Next, go to Settings > Account > Switch to Business Profile.
bababooyi
Posts
2
Registration date
Monday November 9, 2020
Status
Member
Last seen
November 12, 2020
Nov 12, 2020 at 04:03 AM
Nov 12, 2020 at 04:03 AM
Thank you for answering my post.
Unfortunately it already is a business account. Now when I try to change it on my phone it just does nothing. It blinks and nothing happens...
Any thoughts?
Unfortunately it already is a business account. Now when I try to change it on my phone it just does nothing. It blinks and nothing happens...
Any thoughts?
Log out of all devices on which your Instagram account is logged in. Clear your browser's cache and cookies from one of your devices, then log back into Instagram using that same device. Now try to change your account name.
If the problem persists, try reporting it to Instagram using the mobile app. Tap the Menu and go to Settings > Help > Report a problem. Explain the problem you're facing in detail and you can also add a screenshot of the error message.
Good luck.
If the problem persists, try reporting it to Instagram using the mobile app. Tap the Menu and go to Settings > Help > Report a problem. Explain the problem you're facing in detail and you can also add a screenshot of the error message.
Good luck.
