I can’t use my Instagram account I forgot my email and my phone number

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Mackda Posts 1 Registration date Tuesday August 3, 2021 Status Member Last seen August 3, 2021 - Aug 3, 2021 at 07:34 AM
AustinsCockerel Posts 1 Registration date Thursday October 14, 2021 Status Member Last seen October 14, 2021 - Oct 14, 2021 at 02:47 AM
Hello,think my account was hacked I sent the recovery but I can’t sent I try to recovery and submit my selfie video still i can’t sent it, my account not deactivate it’s on some one use it idk but me I can’t use my account And yesterday I was promoted to upload a selfie video to verify I’m the person who runs my Instagram account. I’ve tried uploading it all day and I get the same error message that says error please try again later. A never ending loophole. I always get directed to the Instagrams help page which is also just a
run around. It doesn’t give me an option to submit a help request form.
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2 replies

Bob Dijks Posts 2704 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022 324
Aug 3, 2021 at 09:18 PM
Hello,

See this forum post where this problem has been discussed and possibly resolved:

https://ccm.net/forum/affich-1122991-selfie-video-verification-upload-error

Regards,

Bob
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