I can’t use my Instagram account I forgot my email and my phone number

Mackda
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1
Registration date
Tuesday August 3, 2021
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Member
Last seen
August 3, 2021
- Aug 3, 2021 at 07:34 AM
AustinsCockerel
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1
Registration date
Thursday October 14, 2021
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Member
Last seen
October 14, 2021
- Oct 14, 2021 at 02:47 AM
Hello,think my account was hacked I sent the recovery but I can’t sent I try to recovery and submit my selfie video still i can’t sent it, my account not deactivate it’s on some one use it idk but me I can’t use my account And yesterday I was promoted to upload a selfie video to verify I’m the person who runs my Instagram account. I’ve tried uploading it all day and I get the same error message that says error please try again later. A never ending loophole. I always get directed to the Instagrams help page which is also just a
run around. It doesn’t give me an option to submit a help request form.

2 replies

Bob Dijks
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2694
Registration date
Friday April 3, 2015
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June 19, 2022
323
Aug 3, 2021 at 09:18 PM
Hello,

See this forum post where this problem has been discussed and possibly resolved:

https://ccm.net/forum/affich-1122991-selfie-video-verification-upload-error

Regards,

Bob
0
AustinsCockerel
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Registration date
Thursday October 14, 2021
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October 14, 2021

Oct 14, 2021 at 02:47 AM
I RUN a small time account on IG while building a revamped account and linking to my old FB to give the viewers a versatile content some how was kicked off
I am obviously the owner doing the same thing for years with only fan posts. With all of the activity it must have triggered something I don't have that phone and can't remember my password for the recovery email even though I have all the old and new passwords
0