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Plantronics 480 VPB Headset - no sound

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tooncesmom - Sep 8, 2009 at 02:37 PM
 shivvy - Dec 26, 2009 at 08:10 PM
Hello,

I'm using a Dell Dimension 5150 with Windows XP Home and just was gifted with the above headset. No problem with my speakers or mic plugged into rear of computer, however, when plugging into the headset and mic jacks on front of computer I still get only the speaker sound. I've tried going into the volume control panel and there's no "advanced" option for line in. How do I switch from speakers to headset?
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1 response

Answer 1 / 1
Blocked Profile
Sep 9, 2009 at 07:45 AM
Hello Sir,

This is not a problem with your volume settings or anything!
It's just that your front panel is wrongly connected to the motherboard!!

I will advise you to use the rear connectors

Thanks
tooncesmom
Sep 9, 2009 at 12:41 PM
HI:

Thanks for your response. I stated my problem incorrectly. Actually, if I uncheck the mic mute in Volume Control, the mic works, however the headset earbuds have no sound. This would indicate the front jacks are working. I'm thinking that either I cannot operate both speakers (connected from rear) and headset at same time or cannot switch from one to the other. I thought I was not switching to a line in, but there's no option for me to switch from rear jack to front jack. Do I need to purchase some type of switch to do this?
shivvy > tooncesmom
Dec 26, 2009 at 08:10 PM
idk im having the same issue...

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