I just bought an Acer computer with Vista self extracting files. Set it up last night but it doesn't see the DVD/CD-ROM. There is no drive letter for it and no CD devices shown in the device listing.
I am new to Vista and have no idea how to have it recognize this drive. It does see the USB and memory card drives, but nothing for the CD.
The CD does work i.e. has showing power to it. Because I have no disk (self extract) I can't just re-install.
turn off the power and unplug...you should wait for an hour or so since some areas of your computer can hold a charge for quite awhile. Unscrew the the cover screws and take the cover off. What I found was the data connector (the wide fat cable) was not attached to anything. I easily found the plug for it on a board close by, plugged it in, put back the cover..and viola! I was set. Compter is made in china where quality control is usually lacking..you would think the machine would have been tested before releasing it?? Anyways that settled my proplem..have had no problems since.
It's not an unpluged cable or quality control problem from China it's something even more embarrassing, the lack of compatibility of the lame OS called Vista.
I've tried to do this and can't find the upper and lower filters. I'm not really computer literate, but I can read and don't know how to do this when it doesn't respond to the commands. Please tell me what I'm doing wrong.
My cd drive worked for over a year and all of a sudden it didn't. Don't know what happened.
thats the same as me worked fine and now its gone.. I tried to look for the filters and no filters there. even the tech from acer was confused.. any advice would be great
hey I have same problems, ( on and off) but I cant find any filter only 4 folders 0000, 0001, 0002, and Properties that I cant open ...any ideas
thx in adv
Right click My Computer or Computer and go to properties. Go to Device Manager or the equivalent of that. Find you Dvd/Cd Drive. Right click, and then scan for hardware changes. That should bring it up and this is very simple to do.
If no reinstall the driver, thats almost always a fix.
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thx in adv
You've saved my poor old acer to see another day.