I just bought an acer computer with vista self extracting files. set it up last night but it doesn't see the dvd/cdrom, no drive letter for it, and no cd devices shown in the device listing. I am new to vista and have no idea how to have it recognise this drive. It does see the usb and memory card drives, but nothing for the cd. The cd does work ie has power to it. Because I have no disk (self extract) I can't just re-install...
Hello, I have the same problem except my computer is about 6 months old. One day my DVD drive was recognized and now the computer can't find it. What did you end up doing to fix this?
turn off the power and unplug...you should wait for an hour or so since some areas of your computer can hold a charge for quite awhile. Unscrew the the cover screws and take the cover off. What I found was the data connector (the wide fat cable) was not attached to anything. I easily found the plug for it on a board close by, plugged it in, put back the cover..and viola! I was set. Compter is made in china where quality control is usually lacking..you would think the machine would have been tested before releasing it?? Anyways that settled my proplem..have had no problems since.
It's not an unpluged cable or quality control problem from China it's something even more embarrassing, the lack of compatibility of the lame OS called Vista.
I've tried to do this and can't find the upper and lower filters. I'm not really computer literate, but I can read and don't know how to do this when it doesn't respond to the commands. Please tell me what I'm doing wrong.
My cd drive worked for over a year and all of a sudden it didn't. Don't know what happened.
thats the same as me worked fine and now its gone.. I tried to look for the filters and no filters there. even the tech from acer was confused.. any advice would be great
hey I have same problems, ( on and off) but I cant find any filter only 4 folders 0000, 0001, 0002, and Properties that I cant open ...any ideas
thx in adv
If that's not an option - open up the case and remove and reconnect the IDE cable to the DVD drive (with the power off). The IDE cable is big flat one.
It's either a dead DVD drive, a bad cable or motherboard problem with the IDE plug.
I have Acer Aspire 7520, bought in 2007, worked like a dream then started acting wierd in Dec '09. Failing to boot, freezing part way thru POST, then when it did boot, DVD drive disappeared and re-appeared sporadically and other such annoyances. Followed ACER1's advice and it worked for one power on, then same problems returned. Went to local DIY store and found hardened plastic version of same screw following onantho's comment, and all seemd to be well. Until today. Now my laptop will not do ANYTHING while the DVD drive is installed. Acer have been less than useless, and I could probably buy a small island with the cash I have spent calling their tech (un)support(ive) team, so no green button, I do not have 'an' answer, I have THE answer:
Steer clear of Acer. Save up and buy something good.
[SOLVED]
Right click My Computer or Computer and go to properties. Go to Device Manager or the equivalent of that. Find you Dvd/Cd Drive. Right click, and then scan for hardware changes. That should bring it up and this is very simple to do.
If no reinstall the driver, thats almost always a fix.
Acer aspire model 50... DVD drive dissapears... SOLVED. It's actually a manufacturing problem. The dvd metal case atually touches the the interior metal case of the laptop causing a shortcircuit. Solution: Remove The DVD drive from its place by removing the screw of the drive from the back of laptop and then pull the drive gently out from the laptop case. At the end of DVD case you can see the metalic extension, with a little hole. Cover that entire area with something, I used a sticker, but let that hole free, so you can put the screw back in once you put the DVD drive back in to the laptop case. That's it. If your DVD drive has no other defects, it should work. It's a common problem to all Acer Aspire 5 series (5100, 5101, 5020, etc etc).
If that is the problem then there is also another step to follow. One would have to replace the original screw,which is made of metal, with a plastic or non-conducting screw because that same screw still touches both metals. Of course, before thinking it through, I tried it and that did not work. I still have the problem. Any other suggestions?
If that is the problem then there is also another step to follow. One would have to replace the original screw which is metal with a plastic or non-conducting screw because the screw still touches both metals. Of course, without thinking it through, I tried it and that did not work. I still have the problem. Any other suggestion?
After owning the machine for 2 years, the machine stopped recognizing the CD drive. Followed the advise on here and took the machine apart to find the ribbon cable came unplugged. Taking the machine apart isnt for the faint of heart, but after about an hour it's working again.
The problem isn't the drive, or a Sony big brother association to the RIAA, it has to do with the crappy software Acer includes and forces you to run on the laptop! I have fixed my laptop and hope this helps any of you out there!
I have had many and MULTIPLE issues with the Acer 5100.
Most of the issues related to crappy software from Acer and Vista updates making them crash. Like an update eliminating my laptop from recognizing and accessing my hard drive, and a computer is pretty hard to run when it doesn't have access to a boot drive!
My latest frustration occurred recently when I installed the latest Vista service pack. I started having multiple issues with both my hard drive recognition and also eht eData security suite pre installed on my Acer 5100.
I started having MULTIPLE like 8-10 error pop up windows for eData Security. So I decided to uninstall it since I was running a different program to protect my laptop.
Well then iTunes started acting weird, not recognizing CD's and also not playing song files.
So I then wiped my system clean of eData, rebooted, rechecked there were not references to eData in the Regedit trees, and did a hard shut down, and a clean power on.
I then reinstalled eData and now my system is working smoothly.
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thx in adv
You've saved my poor old acer to see another day.