My HP laptop won't turn on

Solved/Closed
visagh - Updated on Jan 20, 2019 at 07:18 AM
 22GraM - Jan 19, 2019 at 01:08 AM
Hello,

My new HP laptop won't turn on. It was working normally, but perhaps it's infected with a virus. Yesterday I turned it off as normal, and today it's dead. No sound from fan and no LED.

System Configuration: Windows 7 / Internet Explorer 8.0

15 replies

jack4rall
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Updated on Dec 9, 2018 at 12:34 PM
Hello,
  • Unplug the power
  • remove the battery
  • Hold the power button for 60 seconds
  • Connect the power supply then try to switch ON the laptop and later put the battery back into the laptop.


Good Luck
25
Thank you!! It's worked!!!
0
Hi, Thanks for help, it worked.
0
It wooorrrkkkeeeddd thabks so much!!!!!!
0
Took a few tries but it worked!! Thanks so much!
0
THANk YOU. It is tax time and I was panicking! Bill.
0