My HP laptop won't turn on

visagh - Updated on Jan 20, 2019 at 07:18 AM
 22GraM - Jan 19, 2019 at 01:08 AM

My new HP laptop won't turn on. It was working normally, but perhaps it's infected with a virus. Yesterday I turned it off as normal, and today it's dead. No sound from fan and no LED.

System Configuration: Windows 7 / Internet Explorer 8.0

15 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Updated on Dec 9, 2018 at 12:34 PM
  • Unplug the power
  • remove the battery
  • Hold the power button for 60 seconds
  • Connect the power supply then try to switch ON the laptop and later put the battery back into the laptop.

Good Luck
Thank you!! It's worked!!!
Hi, Thanks for help, it worked.