Dell Inspiron 700m no sound

SoundLess Laptop - May 15, 2011 at 01:11 PM
 DanNo - Dec 16, 2012 at 01:55 AM
My Dell Inspiron 700m does not have sound. Help Pls

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
May 15, 2011 at 06:57 PM
Things You'll Need:

* Driver and Application Recovery CDs
* Updated sound driver software

Check the Speaker Connections and Volume Control Settings

1. Step 1 Verify that the lack of sound is not due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.

2. Step 2 Open the volume control window by clicking your "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.

3. Step 3 Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.

Perform a System Restore If Necessary

4. Step 1 If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."

5. Step 2 Click on "Accessories," then "System Tools," then "System Restore."

6. Step 3 Complete the System Restore Wizard. If this doesn't work, read on.

Delete and Reinstall the Original Sound Drivers

7. Step 1 Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.

8. Step 2 Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."

9. Step 3 Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.

10. Step 4 Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.

11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
I'm posting the solution here in case anyone finds this thread through a search. Most common problem with this model is broken speaker wire where they bend at the right hinge. To confirm it's a hardware problem:

1. look in tray in lower-right of task-bar near the clock. If you have speaker-icon without a red X, software-drivers are most likely fine, don't waste time with Windows configuration or drivers.

2. go to Device Manager (Start -> Run -> devmgmt.msc), and expand Sound, video and Game Controllers. If the sound-card (SigmaTel C-Major audio, Realtek AC97, etc.) shows up without a yellow exclamation mark, then software is fine.

3. Plug in head-phones into the right jack in the front and test if you hear sound (left is microphone). Make sure the volume is up and not muted

If #1, 2, and 3 above are true, your Windows configuration is perfectly fine. You have a problem with broken speaker wires.

Go to this link for instructions and photos on how to fix it.