Acer notebook won't access the internet
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1 response
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Updated on Sep 10, 2019 at 08:49 AM
Updated on Sep 10, 2019 at 08:49 AM
Hello,
1) First make sure that you have configured the WiFi settings correctly.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> Run --> Type ncpa.cpl and press "Enter".
[Note: If you are using Windows Vista or 7 then
Click on Start --> In search box, type ncpa.cpl and press Enter]
"Network Connections" window will be opened.
Right click on your Wireless Network icon ---> Select "Properties" ---> Scroll down
and double click on "Internet Protocol[TCP/IP]" .
Make sure that "Obtain IP address automatically" and "Obtain DNS server
address automatically" options are selected.
3) Click on Start --> Run --> Type cmd and press Enter.
[Note: If you are using Windows Vista or 7 then
Click on Start --> In search box, type cmd and press Enter]
"Command Prompt" will be opened. Now enter the below command.
ipconfig /all ----> Press Enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers are
having addresses.
4) Right-click on the "Internet Explorer" icon --> Properties --> Click on
"Connection" tab --> Click on LAN settings button. In that window uncheck all the
options, if you notice any option selected.
5) Temporary disable your Antivirus or Firewall and check if you are able to
connect to your wireless network.
Good Luck.
1) First make sure that you have configured the WiFi settings correctly.
2) Make sure that IP address and DNS server was set to obtain the address
automatically .
Click on Start --> Run --> Type ncpa.cpl and press "Enter".
[Note: If you are using Windows Vista or 7 then
Click on Start --> In search box, type ncpa.cpl and press Enter]
"Network Connections" window will be opened.
Right click on your Wireless Network icon ---> Select "Properties" ---> Scroll down
and double click on "Internet Protocol[TCP/IP]" .
Make sure that "Obtain IP address automatically" and "Obtain DNS server
address automatically" options are selected.
3) Click on Start --> Run --> Type cmd and press Enter.
[Note: If you are using Windows Vista or 7 then
Click on Start --> In search box, type cmd and press Enter]
"Command Prompt" will be opened. Now enter the below command.
ipconfig /all ----> Press Enter.
Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers are
having addresses.
4) Right-click on the "Internet Explorer" icon --> Properties --> Click on
"Connection" tab --> Click on LAN settings button. In that window uncheck all the
options, if you notice any option selected.
5) Temporary disable your Antivirus or Firewall and check if you are able to
connect to your wireless network.
Good Luck.
May 30, 2011 at 09:00 AM
May 30, 2011 at 11:44 AM
Try this 1
Shutdown your laptop and switch off your router. Now turn ON your router. After a while turn on your laptop.
Click on Start --> Run --> Type cmd and press Enter.
"Command Prompt" will be opened. Now try to ping to google. Enter the below command
ping www.google.com --> Press Enter.
Let me know if you are getting reply messages or not.
If the problem still exists then follow the instruction given in step 3 and paste the result here.
Good Luck