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2 replies
bionik
Aug 23, 2011 at 12:53 AM
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Aug 23, 2011 at 12:53 AM
Hello,
Check first if your WD Passport drive is detected by your BIOS at the start up.
If it is the case, try this:
Click on Start --> Run ---> type diskmgmt.msc and click on OK.
Right-click on WD Passport Drive --> Select "Change Drive Letter and Paths..." --->
Click on "Add" button ---> Select your drive letter and click on OK.
Note : If the drive letter is already assigned, then try changing the drive letter
by clicking on "Change" button instead of "Add" button in the above step.
Good Luck!
Check first if your WD Passport drive is detected by your BIOS at the start up.
If it is the case, try this:
Click on Start --> Run ---> type diskmgmt.msc and click on OK.
Right-click on WD Passport Drive --> Select "Change Drive Letter and Paths..." --->
Click on "Add" button ---> Select your drive letter and click on OK.
Note : If the drive letter is already assigned, then try changing the drive letter
by clicking on "Change" button instead of "Add" button in the above step.
Good Luck!
bionik,
Did everything you suggested, but BIOS is not recognizing my HD at this point as it is NOT in that list after following your instructions. Any other steps I might be able to do, OR at least get the data out even if the drive is done? Thanks for any assitance all!!
Jason
Did everything you suggested, but BIOS is not recognizing my HD at this point as it is NOT in that list after following your instructions. Any other steps I might be able to do, OR at least get the data out even if the drive is done? Thanks for any assitance all!!
Jason
Also, if I did not mention before. The drive is spinning as I can feel that. The single white led is lit solid, but not flashing. Again, there is obviously power getting to it. I have not tried it on a few friends computers to no avail. Wondering if at this point, since it is NOT recognized on multiple computers, if I might be able to try the double USB cable method to see if I can get a little more power to have it be recognized, or if the drive is just done?! IF the drive is done, is there a chance to have the data removed? Thank you all again for any assistance in this!
bionik
Aug 23, 2011 at 04:19 PM
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Aug 23, 2011 at 04:19 PM
I'm sorry to tell you this but your drive crashed and I'm afraid that data can not be recoverable. I'm sorry.
Mar 5, 2016 at 08:00 AM