My 1TB Western Digital My Passport Stopped Working

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reyumz Posts 1 Registration date Thursday March 20, 2014 Status Member Last seen March 20, 2014 - Mar 20, 2014 at 09:19 AM
sahurajesh92 Posts 6 Registration date Thursday March 20, 2014 Status Member Last seen March 20, 2014 - Mar 20, 2014 at 11:42 AM
my 1TB WD My Passport suddenly did not work. when I plugged it in my laptop it has the following:
1. light on the external hard disk (pilot light ON);
2. I can hear the disk inside rotating.

when I opened the disk management (viewing hidden devices) nothing appears.

please help.

2 replies

sahurajesh92 Posts 6 Registration date Thursday March 20, 2014 Status Member Last seen March 20, 2014 12
Mar 20, 2014 at 11:39 AM
1. connect your hard disk and go to control panel and click on new hardware wizard and then next and select driver automatically from windows and restart system it will work certainly.....
2. connect your hard disk in back panel of the cpu it will work.
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