Gateway laptop drop it on floor

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Jasmine - Apr 16, 2012 at 02:10 PM
xpcman
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- Apr 16, 2012 at 04:15 PM
Hello,
I have a gateway laptop, drop it on floor now have nothing but black screen with lot of writing. Keeps asking for boot disk which I did not get any disk of any type when I bought it 2 yrs. ago. I can it f2 and it will bring up all kinds of directions which I have no idea what to highlight and if I am suppose to move to next page after my choice or what. I have Windows7.
My laptop is a gateway AMD Phenom ii x n830 ATI Mobility Radeon HD 4250 15.6 screen 4GB Memory 500 GB HDD DVD-Super Multi DL drive which have no idea what it means. I need to know if there is any free help telling me what steps to take. Computer shops are high cost and a toll free number to gateway support would be great. Tk.U.



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xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
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Contributor
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June 15, 2019
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Apr 16, 2012 at 04:15 PM
The bad news is you broke the hard disk when the laptop hit the floor. The good news is hard disks are easy to replace. I suggest you get a local repair shop to replace the hard drive and reinstall Windows.

Good Luck
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