External Hardisk is Not Showing Folder

Akshay - Jul 8, 2012 at 01:27 AM
 shanky - Jul 24, 2014 at 12:36 PM

i provided my hardisk to one of my friend. When he returned he is saying that folder is not appearing. But the size is utilized. Means previous its 8gb free of 298 gb and after the folder is not appearing its same.
Hidden files and folder I tried. Even the data recovery I cant find the folders.

Guys Please help to get that folder.

11 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 8, 2012 at 08:33 AM

Try this 1

Follow all the steps as given below.

Check whether the files are not in hidden mode. Follow the following steps.

Step 1:

Click on the below link and download the file "AutorunExterminator"


[Note : Make sure Dot Net Framework is installed in your PC to install the

"AutorunExterminator" OR

Click on the below link and download the Dot Net Framework


Extract it --> Double-click on "AutorunExterminator" --> Now plug your external

hard disk.

This will remove the autorun.inf files from your flash drive and also from drives.

Step 2:

Click on "Start" --> In search bar, type cmd. Right-click on the command prompt

that appears in the search and select "Run as administrator".

"Command Prompt" will be opened.

(If you are using Windows XP then open the command prompt directly)

Here I assume your external hard disk drive letter as G:

Enter this command.

attrib -h -r -s /s /d g:\*.*

You can copy the above command --> Right-click in the Command Prompt and

paste it.

Note : Replace the letter g with your external hard disk drive letter.

Now check for your files in external hard disk.

Step 3:

After that, download the Malwarebytes' Anti-Malware from the below link


Update it --> Perform "Full Scan"

Note : Default selected option is "Quick Scan".

Good Luck.
Worked well thanku!
rhuthukk Posts 1 Registration date Friday February 1, 2013 Status Member Last seen February 1, 2013
Feb 1, 2013 at 09:50 AM
super ma
awesome .. thanks a ton
The attrib command helped solve the issue... Thanks a ton.
Thanks for your reply
its created 2 folder found.000 and found.001 and all files in those folders

Thanks again
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 9, 2012 at 12:25 AM
Try this 1
Are your able to see the files apart from found.00 and found.001. Those two folder exists if your have run the check disk utility or disk repair utility. Let me know what happened when you are trying to open those two folders. If any error message, let me know that message.
Good Luck
all problems fixed thanks for reply
thanks a lot
Thanks man..u Rock..
thanks a lot... it worked as charm
super gr8 man thnks
Hi Jack for all. I have the found.000 folder all the way up to 003 and they are full of all the .chk files that the check disk registry has created.

What do I do with them?

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It saved my Terabyte of data! :) thnks mahn!
Thanks a lot man!!!
you are the wind beneath my wings

the gift that keeps on giving since july 2012

thanks! jack4rall
thanks man really saved me
it is not working for me.......
Thanks a lot man!! So relieved that I got all my data back !!
I'm also having this problem of my external drive not showing any folders. Also, it used to be called "Hitachi" and now it is simply "Local Disk (E:)"

The one thing I did was early today disconnect the USB cable for a period of time. When I reconnect it I hear the drive come on, and "disk properties" shows the usual amount of space used/free.

Please help!

When I try the above suggestion using command prompt I get the following message:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Chuaz>attrib -h -r -s /s /d e:\*.*
Unable to change attribute - E:\'Ç?

C:\Documents and Settings\Chuaz>
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 21, 2013 at 07:45 AM
Try this 1
Click on Start --> Run --> Type cmd and press Enter.
"Folder Options" will be opened. Click on the "View" tab.
Now select the option "Show hidden files, folders or drives" and uncheck the
check box "Hide protected operating system files" --> Click on "OK" button.
Now look for the hidden files\folders in your drive.
Later undo the changes you have made by once again going to "Folder Options" --> Click on "View" tab and click on "Restore Defaults" button --> Click on "OK".
Good Luck
Hi, Jack. I currently have "show hidden files" selected, and "hide protected operating system files" unselected. When I open my external drive it shows a file named 'Ç? (zero kb in size), and a folder called "System Volume Information". Inside the System Volume folder is a folder named "_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}". Inside that a folder named "RP2690". Inside that a document named "change.log". In the text document this is written:

 ïÍ« î  \ D e v I c e \ H a r d d I s k V o l u m e 4 \ S y s t e m V o l u m e I n f o r m a t I o n \ _ r e s t o r e { 1 2 9 2 0 1 F A - B 0 A C - 4 9 B 3 - 9 6 B 2 - D E B 8 B 9 1 E 7 2 7 B } \ R P 2 6 9 0 \ c h a n g e . l o g  '  ïÍ«€ ÿÿÿÿáa9   \ _ 7 0 0 6 5 6 _ ' z  ïÍ«    âa9   \ _ 7 0 0 6 5 6 _  _ 7 0 0 6 5 6 _ z

When I use Command Prompt to try to view the contents of the external drive it shows this:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Chuaz>e:

Volume in drive E has no label.
Volume Serial Number is 1AFC-2847

Directory of E:\

12/21/2013 12:41 AM <DIR> System Volume Information
The parameter is incorrect.
12/21/2013 12:41 AM 0 'Ç?
1 File(s) 0 bytes
1 Dir(s) 1,711,221,506,048 bytes free


Any suggestions on what to do from here? :(
Hi Jack4all. I downloaded and installed the Autorun Exterminator. After scanning the hard drive, it says no autorun file is found. Please help me :(! Thank you a lot
thanx brother...i mean...i cant express in words how thankful I am to you... thanxx a tonn man!
Thanks bruh!! You saved me!!!