I have a Terabyte external hard drive that is filled to capacity with music, movies, pictures, accounts etc . All of a sudden it is no longer accessible on my laptop, or my television (through my blu ray player). All of the files are available when I connect it to my tablet (Acer 500). I attached the tablet to the computer, thinking I could load the files to the computer, but only the first three files show up and the computer only has 850 G of space. My computer skills are limited as are my funds! Can anyone help?
Hi: I tried that and I get the message: "Access denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode." I am running Windows 8. The command prompt comes up: C:\Users\Brenda> but, I am the administrator! What to do?
Well, turns out that I only got about half of my files back, some still say that the file can't be run. I tried to run the chkdsk command again, but now I get the message that "the drive, the path or the file name is not valid." Any idea why I get that message? I really am somewhat computer illiterate.
Hello my hardrive is doing the same, however it is saying it is RAW....can anybody help me...i am currently downloading a partition recovery toolkit as we speak. I really dont want to lose any work on here!
Turns out it was not the fault of the hard drive. I bought a new Blu Ray player and now I can access all of my videos. Unfortunately, I had started to delete a lot of the ones that weren't working. So, definitely check that before anything else. My clue happened when I attached the hard drive to a smart tv and all the files could be loaded. Thanks for all the help, though, I did learn a few things.
You have saved my life! My data directory was corrupted, and when I tried to restore from my backup, that was corrupted too!!
This fix worked like a charm - when I rebooted, chkdsk found four corrupted files that were causing the problem and all was okay.
Thank you so much
Hi: I tried that and I get the message: "Access denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode."
THANK YOU! I tried various options using my Windows 7 laptop and going on / using WD Elements Portable HD Utilities... Nothing. I use my Windows 8 Lenovo Laptop and did the above...and within 1 (ONE) second, it's working. And to think I ALMOST reformatted it.
Thank you Thank You THANK YOU
Hi I ran the chkdsk command and it finished.
But now the file that was corrupted has gone?? It has been replaced by a 'file' with 0kb?
Can you plee advise what to do?
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Users\Daniel>chkdsk /f f:
The type of the file system is NTFS.
Volume label is Perseus.
Stage 1: Examining basic file system structure ...
Deleted unreadable attribute list for file 31459.
197632 file records processed.
File verification completed.
137 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
Fixing incorrect information in file record segment 31459.
Correcting error in index $I30 for file 31459.
219014 index entries processed.
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
113 unindexed files scanned.
0 unindexed files recovered to original directory.
CHKDSK is recovering remaining unindexed files.
113 unindexed files recovered to lost and found.
Lost and found is located at \found.001
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Inserting data attribute into file 31459.
10692 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
No further action is required.
1953478655 KB total disk space.
1851755148 KB in 156408 files.
59228 KB in 10694 indexes.
0 KB in bad sectors.
323387 KB in use by the system.
65536 KB occupied by the log file.
101340892 KB available on disk.
4096 bytes in each allocation unit.
488369663 total allocation units on disk.
25335223 allocation units available on disk.
C:\Users\Daniel>
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Is there anything here that shows where the files went?
Thank you so much, I was at my wits end when I came across your advice, I had lost all the data on my 2T portable drive which I had put all my favorite shows on so the whole drive was full. Your technique worked like a charm and it opened my USB up in seconds after entering the prompts you gave. I had to put f f: I was having problems with that, so I was thrilled to find them all there and unharmed.
Hi... I have a WD elements of which I tried to open it when the system prompted me with the following words:
"H: is not accessible. The file or directory is corrupted and unreadable."
I had tried the suggestion of using "chkdsk /f h: --? enter"
The reply as below:
"The type of the file system is NTSF.
Unable to determine volume version and state. CHKDSK aborted."
What is wrong? I hope I can retrieve all the files inside the external HDD as I have plenty of important files and images inside. Thinking of losing all of them makes me sad. :(
