"File or directory is corrupted and unreadable" [Solved/Closed]

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"File or directory is corrupted and unreadable" [Solved/Closed]

Jynxus

Posts: 7
Registration date: Tuesday December 10, 2013
Last seen: April 18, 2014

- Updated on Jun 6, 2017 at 04:28 PM - Latest reply: nahid - Jan 10, 2018 at 03:20 PM

Hard Drive/SSD Ask a question Report

I have a Terabyte external hard drive that is filled to capacity with music, movies, pictures, accounts etc . All of a sudden it is no longer accessible on my laptop, or my television (through my blu ray player). All of the files are available when I connect it to my tablet (Acer 500). I attached the tablet to the computer, thinking I could load the files to the computer, but only the first three files show up and the computer only has 850 G of space. My computer skills are limited as are my funds! Can anyone help?

Report Respond to carminabigue

carminabigue

Posts: 621
Registration date: Tuesday March 19, 2013
Last seen: June 10, 2015

Dec 10, 2013 at 10:01 AM

4

Thank you

Hello,

Try this 1

Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened.

Since you are having problem with G & H drivers, enter the below command

chkdsk /f g: --> Press Enter.

chkdsk /f h: --> Press Enter.

Good Luck

Regards!

View all 35 comments

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dmcg2110

Posts: 2
Registration date: Wednesday October 7, 2015
Last seen: October 7, 2015

- Oct 7, 2015 at 11:10 PM

This is the log:

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Daniel>chkdsk /f f:
The type of the file system is NTFS.
Volume label is Perseus.

Stage 1: Examining basic file system structure ...
Deleted unreadable attribute list for file 31459.
197632 file records processed.
File verification completed.
137 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
Fixing incorrect information in file record segment 31459.
Correcting error in index $I30 for file 31459.
219014 index entries processed.
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
113 unindexed files scanned.
0 unindexed files recovered to original directory.
CHKDSK is recovering remaining unindexed files.
113 unindexed files recovered to lost and found.
Lost and found is located at \found.001

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Inserting data attribute into file 31459.
10692 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

1953478655 KB total disk space.
1851755148 KB in 156408 files.
59228 KB in 10694 indexes.
0 KB in bad sectors.
323387 KB in use by the system.
65536 KB occupied by the log file.
101340892 KB available on disk.

4096 bytes in each allocation unit.
488369663 total allocation units on disk.
25335223 allocation units available on disk.

C:\Users\Daniel>

----------------------

Is there anything here that shows where the files went?

Thanks for any help you can offer ;)

Dan

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pappireddy

Posts: 5
Registration date: Friday September 16, 2016
Last seen: September 16, 2016

- Sep 16, 2016 at 02:03 AM

Hello, sir plz help me
my hard disk showing the file or directory is corrupted and unreadable in xp
i have two intel hard disk 1-500gb 2-220g

I ran the chkdsk command and it finished.
But now the file that was corrupted has gone

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alireza - Apr 3, 2017 at 12:01 AM

Thank you so much

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Bagz - May 22, 2017 at 04:29 AM

I love you bro.

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SID - Jul 10, 2017 at 02:10 PM

Thank you it worked on my WD 1 tb HDD :) :)

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nahid - Jan 10, 2018 at 03:20 PM

wooow I love you so much.

Report Respond to Jynxus

Jynxus Dec 27, 2013 at 06:26 PM

3

Thank you

Still having a problem with this hard drive. The message now tells me that chkdsk can't continue in audio only. Any other ideas out there?

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pappireddy

Posts: 5
Registration date: Friday September 16, 2016
Last seen: September 16, 2016

- Sep 16, 2016 at 02:12 AM

Hello, sir plz help me
my hard disk showing the file or directory is corrupted and unreadable in
Windows XP
i have two intel hard disk 1-500gb 2-220g

I ran the chkdsk command and it finished.
But now the file that was corrupted has gone
Still having a problem with this hard drive.

Report Respond to Joy

Joy Aug 1, 2014 at 03:27 AM

0

Thank you

Thank you so much, I was at my wits end when I came across your advice, I had lost all the data on my 2T portable drive which I had put all my favorite shows on so the whole drive was full. Your technique worked like a charm and it opened my USB up in seconds after entering the prompts you gave. I had to put f f: I was having problems with that, so I was thrilled to find them all there and unharmed.

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raju - May 27, 2015 at 09:51 AM

time god you saved my life
thanks a lot

Report Respond to catherine_WD

catherine_WD

Posts: 3
Registration date: Sunday January 3, 2016
Last seen: January 5, 2016

Jan 3, 2016 at 08:29 AM

0

Thank you

Hi... I have a WD elements of which I tried to open it when the system prompted me with the following words:

"H: is not accessible. The file or directory is corrupted and unreadable."

I had tried the suggestion of using "chkdsk /f h: --? enter"

The reply as below:

"The type of the file system is NTSF.
Unable to determine volume version and state. CHKDSK aborted."

What is wrong? I hope I can retrieve all the files inside the external HDD as I have plenty of important files and images inside. Thinking of losing all of them makes me sad. :(

Hope someone can shed some light on this matter.

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Nanduni

Posts: 1
Registration date: Saturday April 30, 2016
Last seen: April 30, 2016

- Apr 30, 2016 at 09:33 AM

Thank you very much. You saved my life.

Report Respond to joe1016zw

joe1016zw

Posts: 2
Registration date: Friday April 10, 2015
Last seen: August 30, 2015

Aug 27, 2015 at 12:11 AM

-1

Thank you

I am running Windows 8. The command prompt comes up: C:\Users\Brenda> but, I am the administrator! What to do?

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miamivice - Oct 17, 2015 at 10:38 PM

right click in cmd , is the way administrator mode

Ask a question

it tells me thats its a FAT 32 - Cannot read boot sector... can anyone help? im using a 1TB G Drive
WOOOOOOOOOOOOOOOW! u saved our lives today oooooooooooooooo.... thanks.
Thank You !

Tried it first with out the /f it didn't work. (I forgot)
Tried with the /f worked like a charm
You have saved my life! My data directory was corrupted, and when I tried to restore from my backup, that was corrupted too!!
This fix worked like a charm - when I rebooted, chkdsk found four corrupted files that were causing the problem and all was okay.
Thank you so much
Hi: I tried that and I get the message: "Access denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode."
You are a legend! saved my data. thanks sooooooooooooo much.
THANK YOU! I tried various options using my Windows 7 laptop and going on / using WD Elements Portable HD Utilities... Nothing. I use my Windows 8 Lenovo Laptop and did the above...and within 1 (ONE) second, it's working. And to think I ALMOST reformatted it.
Thank you Thank You THANK YOU
thank you very much. you saved my data.
May I know the reason for the issue?
Really Very Very Very ..............Thanks 2 You.
Now I can access my 550 gb data from WD external HDD.
Hi I ran the chkdsk command and it finished.
But now the file that was corrupted has gone?? It has been replaced by a 'file' with 0kb?
Can you plee advise what to do?

Thanks
This is the log:

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Daniel>chkdsk /f f:
The type of the file system is NTFS.
Volume label is Perseus.

Stage 1: Examining basic file system structure ...
Deleted unreadable attribute list for file 31459.
197632 file records processed.
File verification completed.
137 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
Fixing incorrect information in file record segment 31459.
Correcting error in index $I30 for file 31459.
219014 index entries processed.
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
113 unindexed files scanned.
0 unindexed files recovered to original directory.
CHKDSK is recovering remaining unindexed files.
113 unindexed files recovered to lost and found.
Lost and found is located at \found.001

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Inserting data attribute into file 31459.
10692 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

1953478655 KB total disk space.
1851755148 KB in 156408 files.
59228 KB in 10694 indexes.
0 KB in bad sectors.
323387 KB in use by the system.
65536 KB occupied by the log file.
101340892 KB available on disk.

4096 bytes in each allocation unit.
488369663 total allocation units on disk.
25335223 allocation units available on disk.

C:\Users\Daniel>

----------------------

Is there anything here that shows where the files went?

Thanks for any help you can offer ;)

Dan
Fantastic remedy which works.
Sleepless nights now athingofthe past
Hello, sir plz help me
my hard disk showing the file or directory is corrupted and unreadable in xp
i have two intel hard disk 1-500gb 2-220g

I ran the chkdsk command and it finished.
But now the file that was corrupted has gone
Hello, sir plz help me
my hard disk showing the file or directory is corrupted and unreadable in
Windows XP
i have two intel hard disk 1-500gb 2-220g

I ran the chkdsk command and it finished.
But now the file that was corrupted has gone
Still having a problem with this hard drive.

Jynxus · Accepted Answer · 2013-12-10T10:24:07-0500

Best answer

Report Respond to Jynxus

Jynxus

Posts: 7
Registration date: Tuesday December 10, 2013
Last seen: April 18, 2014

Dec 10, 2013 at 10:24 AM

7

Thank you

Hi: I tried that and I get the message: "Access denied as you do not have sufficient privileges. You have to invoke this utility running in elevated mode." I am running Windows 8. The command prompt comes up: C:\Users\Brenda> but, I am the administrator! What to do?

Say "Thank you" 7

A few words of thanks would be greatly appreciated. Add comment

CCM has helped 2904 users this month

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Jynxus

Posts: 7
Registration date: Tuesday December 10, 2013
Last seen: April 18, 2014

- Dec 10, 2013 at 02:02 PM

I went to the "help" page to get into the command prompt, followed your instructions and got back my entertainment! Thank you soooooooo much!

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Jynxus

Posts: 7
Registration date: Tuesday December 10, 2013
Last seen: April 18, 2014

- Dec 16, 2013 at 04:09 PM

Well, turns out that I only got about half of my files back, some still say that the file can't be run. I tried to run the chkdsk command again, but now I get the message that "the drive, the path or the file name is not valid." Any idea why I get that message? I really am somewhat computer illiterate.

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floryde

Posts: 4
Registration date: Monday April 21, 2014
Last seen: April 22, 2014

- Apr 21, 2014 at 04:39 PM

Hello my hardrive is doing the same, however it is saying it is RAW....can anybody help me...i am currently downloading a partition recovery toolkit as we speak. I really dont want to lose any work on here!

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Jynxus - May 5, 2014 at 12:47 PM

Turns out it was not the fault of the hard drive. I bought a new Blu Ray player and now I can access all of my videos. Unfortunately, I had started to delete a lot of the ones that weren't working. So, definitely check that before anything else. My clue happened when I attached the hard drive to a smart tv and all the files could be loaded. Thanks for all the help, though, I did learn a few things.

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prava - Feb 18, 2016 at 05:45 AM

thanks you very much your idea worked.

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"File or directory is corrupted and unreadable" [Solved/Closed]

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