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Blue screen: Critical process died [Closed]

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Posts
3
Registration date
Tuesday February 10, 2015
Status
Member
Last seen
February 11, 2015
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Posts
3
Registration date
Tuesday February 10, 2015
Status
Member
Last seen
February 11, 2015
 -
Asus X401A, W8.1, IE11, McAfee antivirus via AOL

was downloading War of Thunder when I got said screen. This shutdown is a circle of blue screen/start screen. Will not go to safe mode, no repair done. Asus said send it to 'em fix 4 $79.

Research it, could be 2 areas to look @:
<url removed by moderator for spam>

3 replies

Answer 1 / 3

So, did you download the program from the authors site, or did you get it from a thirdparty after they hacked it?

If it will not go into safe mode, then you will have to boot onto a USB stick and run SOME SORT of anitvirus to start with.

Start with googling building a USB O/S for virus removal.
Answer 2 / 3
Posts
3
Registration date
Tuesday February 10, 2015
Status
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Last seen
February 11, 2015
ac3mark, download from owner's site. The only prob w/the boot is that Asus X401A doesn't have a CD/DVR player, I will have to use a 118g sandisk or stick. On my other putor I will make a O/S repair CD/DVR,
stick or sandisk. hopefully 1 will work.

Upon making said repair device, how do I go about repairing. Member nothing works on the down putur. Use command prompt, safe mode, ?? open to anything that will save my hard drive.
Answer 3 / 3
Posts
3
Registration date
Tuesday February 10, 2015
Status
Member
Last seen
February 11, 2015
Yes, downloaded from author site. prob on the boot, Asus X401A does not have a CD/DVR but a sandisk 118GB disk which my putor does not recognize, will have make a new stick or sandisk from this Asau R704A. I use McAfee from AOL on both.

When I try to boot my dead putor, which way is easier to do, faster or a sure thing
to it up & running again.
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