Toshiba satellite problem. .. help please

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Tuesday February 10, 2015
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My new Toshiba satellite L50d has just frozen..I can still use the cursor and see the pages I was on (msn) I cant even put it off. It's as of its locked? I have tried f5 and fn. But nothing. Please help? ??
I put my memory stick in for the first time and have comodoo. It asked me to alloq a file m I said yes. Is that may be something to do with it. .

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Hello Angie,

Please explain to me exactly what you did with the memory sticks.

Regards